feat(conversations): complete manual AI takeover

2026-08-12 21:16:49 +08:00
parent 4be52e05c7
commit 4bf6ba6b20
22 changed files with 266 additions and 54 deletions
@@ -8,7 +8,7 @@ class AssignableAgents extends ApiClient {

  get(inboxIds) {
    return axios.get(this.url, {
-      params: { inbox_ids: inboxIds },
+      params: { inbox_ids: inboxIds, include_agent_bots: true },
    });
  }
 }
@@ -62,9 +62,10 @@ class ConversationApi extends ApiClient {
    });
  }

-  assignAgent({ conversationId, agentId }) {
+  assignAgent({ conversationId, agentId, assigneeType }) {
    return axios.post(`${this.url}/${conversationId}/assignments`, {
      assignee_id: agentId,
+      assignee_type: assigneeType,
    });
  }

@@ -23,6 +23,7 @@ describe('#AssignableAgentsAPI', () => {
      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/assignable_agents', {
        params: {
          inbox_ids: [1],
+          include_agent_bots: true,
        },
      });
    });
@@ -90,11 +90,16 @@ describe('#ConversationAPI', () => {
    });

    it('#assignAgent', () => {
-      conversationAPI.assignAgent({ conversationId: 12, agentId: 34 });
+      conversationAPI.assignAgent({
+        conversationId: 12,
+        agentId: 34,
+        assigneeType: 'AgentBot',
+      });
      expect(axiosMock.post).toHaveBeenCalledWith(
        `/api/v1/conversations/12/assignments`,
        {
          assignee_id: 34,
+          assignee_type: 'AgentBot',
        }
      );
    });
@@ -41,7 +41,9 @@ const assignableAgentsList = useMapGetter(
  'inboxAssignableAgents/getAssignableAgents'
 );
 const assignableAgents = computed(() =>
-  assignableAgentsList.value(props.selectedInboxes.join(','))
+  assignableAgentsList
+    .value(props.selectedInboxes.join(','))
+    .filter(agent => agent.assignee_type !== 'AgentBot')
 );

 const agentMenuItems = computed(() => {
@@ -59,13 +59,25 @@ export function useBulkActions() {
  // Same method used in context menu, conversationId being passed from there.
  async function onAssignAgent(agent, conversationId = null) {
    try {
-      await store.dispatch('bulkActions/process', {
-        type: 'Conversation',
-        ids: conversationId || selectedConversations.value,
-        fields: {
-          assignee_id: agent.id,
-        },
-      });
+      if (conversationId && agent.assignee_type === 'AgentBot') {
+        await Promise.all(
+          conversationId.map(id =>
+            store.dispatch('assignAgent', {
+              conversationId: id,
+              agentId: agent.id,
+              assigneeType: agent.assignee_type,
+            })
+          )
+        );
+      } else {
+        await store.dispatch('bulkActions/process', {
+          type: 'Conversation',
+          ids: conversationId || selectedConversations.value,
+          fields: {
+            assignee_id: agent.id,
+          },
+        });
+      }
      store.dispatch('bulkActions/clearSelectedConversationIds');
      if (conversationId) {
        useAlert(
@@ -38,7 +38,7 @@ export const getAgentsByUpdatedPresence = (
  currentAccountId
 ) => {
  const agentsWithDynamicPresenceUpdate = agents.map(item =>
-    item.id === currentUser.id
+    item.assignee_type !== 'AgentBot' && item.id === currentUser.id
      ? {
          ...item,
          availability_status: currentUser.accounts.find(
@@ -93,6 +93,7 @@ export default {
          .dispatch('assignAgent', {
            conversationId: this.currentChat.id,
            agentId,
+            assigneeType: agent?.assignee_type,
          })
          .then(() => {
            useAlert(this.$t('CONVERSATION.CHANGE_AGENT'));
@@ -219,11 +219,15 @@ const actions = {
    }
  },

-  assignAgent: async ({ dispatch }, { conversationId, agentId }) => {
+  assignAgent: async (
+    { dispatch },
+    { conversationId, agentId, assigneeType }
+  ) => {
    try {
      const response = await ConversationApi.assignAgent({
        conversationId,
        agentId,
+        assigneeType,
      });
      dispatch('setCurrentChatAssignee', {
        conversationId,