fix: keep pending widget conversations visible and searchable

frontend/app/javascript/dashboard/store/modules/conversations/getters.js

@@ -1,5 +1,10 @@
 import { MESSAGE_TYPE } from 'shared/constants/messages';
-import { applyPageFilters, applyRoleFilter, sortComparator } from './helpers';
+import {
+  applyPageFilters,
+  applyRoleFilter,
+  isConversationUnassigned,
+  sortComparator,
+} from './helpers';
 import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
 import { matchesFilters } from './helpers/filterHelpers';
 import {
@@ -99,7 +104,7 @@ const getters = {
   },
   getUnAssignedChats: _state => activeFilters => {
     return _state.allConversations.filter(conversation => {
-      const isUnAssigned = !conversation.meta.assignee;
+      const isUnAssigned = isConversationUnassigned(conversation);
       const shouldFilter = applyPageFilters(conversation, activeFilters);
       return isUnAssigned && shouldFilter;
     });

frontend/app/javascript/dashboard/store/modules/conversations/helpers.js

@@ -11,6 +11,11 @@ export const findPendingMessageIndex = (chat, message) => {
   );
 };
 
+export const isConversationUnassigned = conversation => {
+  const { assignee, assignee_type: assigneeType } = conversation.meta || {};
+  return !assignee || assigneeType === 'AgentBot';
+};
+
 export const filterByStatus = (chatStatus, filterStatus) =>
   filterStatus === 'all' ? true : chatStatus === filterStatus;
 
@@ -95,7 +100,7 @@ export const applyRoleFilter = (
   }
 
   const conversationAssignee = conversation.meta.assignee;
-  const isUnassigned = !conversationAssignee;
+  const isUnassigned = isConversationUnassigned(conversation);
   const isAssignedToUser = conversationAssignee?.id === currentUserId;
 
   // Check unassigned management permission