fix: keep pending widget conversations visible and searchable

frontend/app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js

@@ -159,6 +159,13 @@ describe('#getters', () => {
           meta: { team: { id: 5 } },
           labels: ['sales'],
         },
+        {
+          id: 33,
+          inbox_id: 4,
+          status: 1,
+          meta: { assignee: { id: 9 }, assignee_type: 'AgentBot' },
+          labels: [],
+        },
       ];
 
       expect(
@@ -180,6 +187,13 @@ describe('#getters', () => {
           meta: { team: { id: 5 } },
           labels: ['sales'],
         },
+        {
+          id: 33,
+          inbox_id: 4,
+          status: 1,
+          meta: { assignee: { id: 9 }, assignee_type: 'AgentBot' },
+          labels: [],
+        },
       ]);
     });
   });

frontend/app/javascript/dashboard/store/modules/specs/conversations/helpers.spec.js

@@ -1,5 +1,6 @@
 import {
   findPendingMessageIndex,
+  isConversationUnassigned,
   applyPageFilters,
   filterByInbox,
   filterByTeam,
@@ -56,6 +57,24 @@ describe('#findPendingMessageIndex', () => {
   });
 });
 
+describe('#isConversationUnassigned', () => {
+  it('treats an agent-bot conversation as unassigned for agent queues', () => {
+    expect(
+      isConversationUnassigned({
+        meta: { assignee: { id: 7 }, assignee_type: 'AgentBot' },
+      })
+    ).toBe(true);
+  });
+
+  it('does not treat a human-assigned conversation as unassigned', () => {
+    expect(
+      isConversationUnassigned({
+        meta: { assignee: { id: 7 }, assignee_type: 'User' },
+      })
+    ).toBe(false);
+  });
+});
+
 describe('#applyPageFilters', () => {
   describe('#filter-team', () => {
     it('returns true if conversation has team and team filter is active', () => {