second commit

2026-06-04 15:44:48 +08:00
parent 4db6efb3a7
commit 8ac150bc7b
1275 changed files with 286124 additions and 0 deletions
@@ -0,0 +1,292 @@
+package v1
+
+import (
+	"net/http"
+	"strconv"
+
+	"github.com/gin-gonic/gin"
+
+	"github.com/gochat/gochat/internal/service"
+	applogger "github.com/gochat/gochat/pkg/logger"
+	"github.com/gochat/gochat/pkg/response"
+)
+
+// SlaPolicyHandler handles SLA Policy CRUD + applied SLA metrics/download.
+// Reference: Chatwoot app/controllers/api/v1/sla_policies_controller.rb
+type SlaPolicyHandler struct {
+	svc *service.SlaPolicyService
+}
+
+// NewSlaPolicyHandler creates a new SlaPolicy handler.
+func NewSlaPolicyHandler(svc *service.SlaPolicyService) *SlaPolicyHandler {
+	return &SlaPolicyHandler{svc: svc}
+}
+
+// Create creates a new SLA policy.
+// POST /api/v1/accounts/:account_id/sla_policies
+func (h *SlaPolicyHandler) Create(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	var wrapper service.SlaPolicyCreateWrapper
+	if err := c.ShouldBindJSON(&wrapper); err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
+		return
+	}
+	req := wrapper.SlaPolicy
+
+	policy, svcErr := h.svc.Create(c.Request.Context(), accountID, &req)
+	if svcErr != nil {
+		applogger.L().Errorf("Create SLA policy for account %d: %v", accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.Created(c, policy)
+}
+
+// Get retrieves a SLA policy by ID.
+// GET /api/v1/accounts/:account_id/sla_policies/:id
+func (h *SlaPolicyHandler) Get(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	policy, svcErr := h.svc.Get(c.Request.Context(), accountID, policyID)
+	if svcErr != nil {
+		applogger.L().Errorf("Get SLA policy %d for account %d: %v", policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, policy)
+}
+
+// List retrieves all SLA policies for an account.
+// GET /api/v1/accounts/:account_id/sla_policies
+func (h *SlaPolicyHandler) List(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policies, svcErr := h.svc.List(c.Request.Context(), accountID)
+	if svcErr != nil {
+		applogger.L().Errorf("List SLA policies for account %d: %v", accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, policies)
+}
+
+// Update updates a SLA policy.
+// PUT /api/v1/accounts/:account_id/sla_policies/:id
+func (h *SlaPolicyHandler) Update(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	var wrapper service.SlaPolicyUpdateWrapper
+	if err := c.ShouldBindJSON(&wrapper); err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
+		return
+	}
+	req := wrapper.SlaPolicy
+
+	policy, svcErr := h.svc.Update(c.Request.Context(), accountID, policyID, &req)
+	if svcErr != nil {
+		applogger.L().Errorf("Update SLA policy %d for account %d: %v", policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, policy)
+}
+
+// Delete deletes a SLA policy.
+// DELETE /api/v1/accounts/:account_id/sla_policies/:id
+func (h *SlaPolicyHandler) Delete(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	svcErr := h.svc.Delete(c.Request.Context(), accountID, policyID)
+	if svcErr != nil {
+		applogger.L().Errorf("Delete SLA policy %d for account %d: %v", policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	// Chatwoot returns head :ok (200) on destroy — not 204 NoContent
+	c.JSON(http.StatusOK, gin.H{"success": true})
+}
+
+// GetAppliedSlaMetrics retrieves SLA metrics for a conversation.
+// GET /api/v1/accounts/:account_id/applied_slas/metrics
+func (h *SlaPolicyHandler) GetAppliedSlaMetrics(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	conversationIDStr := c.Query("conversation_id")
+	if conversationIDStr == "" {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "conversation_id is required")
+		return
+	}
+	conversationID, err := strconv.ParseUint(conversationIDStr, 10, 32)
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid conversation_id")
+		return
+	}
+
+	applied, events, svcErr := h.svc.GetAppliedSlaMetrics(c.Request.Context(), accountID, uint(conversationID))
+	if svcErr != nil {
+		applogger.L().Errorf("Get SLA metrics for account %d, conversation %d: %v", accountID, conversationID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, gin.H{
+		"applied_sla": applied,
+		"sla_events":  events,
+	})
+}
+
+// GetAppliedSlaDownload retrieves all applied SLAs for export.
+// GET /api/v1/accounts/:account_id/applied_slas/download
+func (h *SlaPolicyHandler) GetAppliedSlaDownload(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	applied, svcErr := h.svc.GetAppliedSlaDownload(c.Request.Context(), accountID)
+	if svcErr != nil {
+		applogger.L().Errorf("Get SLA download for account %d: %v", accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, applied)
+}
+
+// ListInboxes retrieves all inboxes associated with a SLA policy.
+// GET /api/v1/accounts/:account_id/sla_policies/:id/inboxes
+func (h *SlaPolicyHandler) ListInboxes(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	inboxes, svcErr := h.svc.ListInboxes(c.Request.Context(), accountID, policyID)
+	if svcErr != nil {
+		applogger.L().Errorf("List inboxes for SLA policy %d, account %d: %v", policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.OK(c, inboxes)
+}
+
+// AddInbox associates an inbox with a SLA policy.
+// POST /api/v1/accounts/:account_id/sla_policies/:id/inboxes
+func (h *SlaPolicyHandler) AddInbox(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	var req struct {
+		InboxID uint `json:"inbox_id" validate:"required"`
+	}
+	if err := c.ShouldBindJSON(&req); err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
+		return
+	}
+
+	spi, svcErr := h.svc.AddInbox(c.Request.Context(), accountID, policyID, req.InboxID)
+	if svcErr != nil {
+		applogger.L().Errorf("Add inbox %d to SLA policy %d, account %d: %v", req.InboxID, policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.Created(c, spi)
+}
+
+// RemoveInbox removes an inbox association from a SLA policy.
+// DELETE /api/v1/accounts/:account_id/sla_policies/:id/inboxes/:inbox_id
+func (h *SlaPolicyHandler) RemoveInbox(c *gin.Context) {
+	accountID := getAccountID(c)
+	if accountID == 0 {
+		response.AbortWithStatusError(c, http.StatusUnauthorized, response.ErrUnauthorized, "account not identified")
+		return
+	}
+
+	policyID, err := parseUintParam(c, "id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid policy id")
+		return
+	}
+
+	inboxID, err := parseUintParam(c, "inbox_id")
+	if err != nil {
+		response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, "invalid inbox id")
+		return
+	}
+
+	svcErr := h.svc.RemoveInbox(c.Request.Context(), accountID, policyID, inboxID)
+	if svcErr != nil {
+		applogger.L().Errorf("Remove inbox %d from SLA policy %d, account %d: %v", inboxID, policyID, accountID, svcErr)
+		handleServiceError(c, svcErr)
+		return
+	}
+
+	response.NoContent(c)
+}