package autoassignment import ( "context" "testing" "time" "github.com/stretchr/testify/assert" "github.com/stretchr/testify/require" "gorm.io/driver/sqlite" "gorm.io/gorm" "gorm.io/gorm/logger" "github.com/gochat/gochat/internal/model" ) func setupCapacityAssignmentDB(t *testing.T) *gorm.DB { t.Helper() db, err := gorm.Open(sqlite.Open("file::memory:"), &gorm.Config{Logger: logger.Default.LogMode(logger.Silent)}) require.NoError(t, err) require.NoError(t, db.AutoMigrate( &model.Account{}, &model.User{}, &model.AccountUser{}, &model.Inbox{}, &model.InboxMember{}, &model.Contact{}, &model.Conversation{}, &model.AgentCapacityPolicy{}, &model.InboxCapacityLimit{}, )) return db } func TestAssignmentService_SkipsAgentsAtInboxCapacity(t *testing.T) { _, rdb := setupTestRedis(t) db := setupCapacityAssignmentDB(t) svc := NewAssignmentService(db, rdb) ctx := context.Background() account := &model.Account{Name: "Capacity Account"} require.NoError(t, db.Create(account).Error) inbox := &model.Inbox{AccountID: account.ID, Name: "Capacity Inbox", ChannelType: string(model.InboxChannelTypeWebWidget), EnableAutoAssignment: true} require.NoError(t, db.Create(inbox).Error) contact := &model.Contact{AccountID: account.ID, Name: "Capacity Contact"} require.NoError(t, db.Create(contact).Error) agentAtCapacity := createCapacityUser(t, db, account.ID, "full@test.com") agentWithCapacity := createCapacityUser(t, db, account.ID, "available@test.com") require.NoError(t, db.Create(&model.InboxMember{InboxID: inbox.ID, UserID: agentAtCapacity.ID}).Error) require.NoError(t, db.Create(&model.InboxMember{InboxID: inbox.ID, UserID: agentWithCapacity.ID}).Error) policy := &model.AgentCapacityPolicy{AccountID: account.ID, Name: "Capacity", AssignmentLogic: "round_robin", ExclusionRules: []byte(`{}`)} require.NoError(t, db.Create(policy).Error) require.NoError(t, db.Model(&model.AccountUser{}). Where("account_id = ? AND user_id = ?", account.ID, agentAtCapacity.ID). Update("agent_capacity_policy_id", policy.ID).Error) require.NoError(t, db.Create(&model.InboxCapacityLimit{AgentCapacityPolicyID: policy.ID, InboxID: inbox.ID, ConversationLimit: 1}).Error) now := time.Now().Unix() existing := &model.Conversation{AccountID: account.ID, InboxID: inbox.ID, ContactID: contact.ID, AssigneeID: &agentAtCapacity.ID, Status: string(model.ConversationStatusOpen), ChannelType: "web_widget", Channel: "web_widget", LastActivityAt: &now} unassigned := &model.Conversation{AccountID: account.ID, InboxID: inbox.ID, ContactID: contact.ID, Status: string(model.ConversationStatusOpen), ChannelType: "web_widget", Channel: "web_widget", LastActivityAt: &now} require.NoError(t, db.Create(existing).Error) require.NoError(t, db.Create(unassigned).Error) agentID, err := svc.AssignConversation(ctx, unassigned.ID, inbox.ID, account.ID) require.NoError(t, err) assert.Equal(t, agentWithCapacity.ID, agentID) } func createCapacityUser(t *testing.T, db *gorm.DB, accountID uint, email string) *model.User { t.Helper() user := &model.User{AccountID: accountID, Name: email, Email: email, Password: "hashed", Active: true, Available: true} require.NoError(t, db.Create(user).Error) require.NoError(t, db.Create(&model.AccountUser{AccountID: accountID, UserID: user.ID, Role: "agent", Availability: "online"}).Error) return user }