package model import ( "encoding/json" "time" ) // AgentCapacityPolicy defines agent capacity and assignment rules. // Reference: Chatwoot AgentCapacityPolicy + P2B M1 spec type AgentCapacityPolicy struct { ID uint `gorm:"primaryKey" json:"id"` AccountID uint `gorm:"not null;index" json:"account_id"` Name string `gorm:"size:255;not null" json:"name"` AssignmentLogic string `gorm:"size:50" json:"assignment_logic"` // round_robin/least_busy ExclusionRules json.RawMessage `gorm:"type:jsonb" json:"exclusion_rules"` CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"` UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"` Account Account `gorm:"foreignKey:AccountID" json:"account,omitempty"` AccountUsers []AccountUser `gorm:"foreignKey:AgentCapacityID" json:"account_users,omitempty"` } func (AgentCapacityPolicy) TableName() string { return "agent_capacity_policies" }