package model

// CsatTemplate represents a WhatsApp CSAT survey template for an inbox.
// Reference: Chatwoot app/models/csat_template.rb + InboxCsatTemplatesController
// Each inbox can have one CSAT template that defines the survey message sent via WhatsApp.
// Chatwoot uses a singular resource (not a collection) — show + create under inbox scope.
//
// Chatwoot compatibility notes:
//   - Routes: GET/POST /inboxes/:inbox_id/csat_template (singular resource)
//   - "analyze" action: POST /inboxes/:inbox_id/csat_template/analyze
//   - status field tracks template approval state with WhatsApp (pending/approved/rejected)
type CsatTemplate struct {
	Base
	InboxID uint   `gorm:"not null;index" json:"inbox_id"`
	Message string `gorm:"type:text" json:"message"`
	Status  string `gorm:"size:50;default:'pending'" json:"status"`
	Inbox   Inbox  `gorm:"foreignKey:InboxID" json:"inbox,omitempty"`
}

// TableName returns the database table name for CsatTemplate.
func (CsatTemplate) TableName() string { return "csat_templates" }