55 lines
2.7 KiB
Go
55 lines
2.7 KiB
Go
package model
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import (
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"time"
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"gorm.io/gorm"
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)
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// AssignmentPolicyV2Type defines the type of assignment policy (V2).
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// Reference: Chatwoot assignment_policies_controller.rb — round_robin, fair, best_skill_match
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type AssignmentPolicyV2Type string
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const (
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APV2TypeRoundRobin AssignmentPolicyV2Type = "round_robin"
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APV2TypeFair AssignmentPolicyV2Type = "fair"
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APV2TypeBestSkillMatch AssignmentPolicyV2Type = "best_skill_match"
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)
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// AssignmentPolicyV2 represents a V2 assignment policy for an account.
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// Reference: Chatwoot app/models/assignment_policy.rb (V2 spec)
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// Supports named policies with different assignment strategies, linked to inboxes via AssignmentPolicyInbox.
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type AssignmentPolicyV2 struct {
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ID uint `gorm:"primaryKey;autoIncrement" json:"id"`
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AccountID uint `gorm:"not null;index;uniqueIndex:idx_apv2_account_name" json:"account_id"`
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Name string `gorm:"size:255;not null;uniqueIndex:idx_apv2_account_name" json:"name"`
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Description string `gorm:"type:text" json:"description"`
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Type AssignmentPolicyV2Type `gorm:"size:50;not null;default:round_robin" json:"type"`
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CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"`
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UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"`
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DeletedAt gorm.DeletedAt `gorm:"index" json:"deleted_at,omitempty"`
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Account Account `gorm:"foreignKey:AccountID" json:"account,omitempty"`
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AssignmentPolicyInboxes []AssignmentPolicyInbox `gorm:"foreignKey:AssignmentPolicyID" json:"inboxes,omitempty"`
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}
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func (AssignmentPolicyV2) TableName() string { return "assignment_policies_v2" }
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// AssignmentPolicyInbox represents the join between AssignmentPolicyV2 and Inbox.
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// Each Inbox can only be associated with one AssignmentPolicyV2.
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// Reference: Chatwoot app/models/assignment_policy_inbox.rb
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type AssignmentPolicyInbox struct {
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ID uint `gorm:"primaryKey;autoIncrement" json:"id"`
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AssignmentPolicyID uint `gorm:"not null;index" json:"assignment_policy_id"`
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InboxID uint `gorm:"not null;uniqueIndex:idx_apv2_inbox_unique" json:"inbox_id"`
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AccountID uint `gorm:"not null;index" json:"account_id"`
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CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"`
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UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"`
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DeletedAt gorm.DeletedAt `gorm:"index" json:"deleted_at,omitempty"`
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AssignmentPolicy AssignmentPolicyV2 `gorm:"foreignKey:AssignmentPolicyID" json:"assignment_policy,omitempty"`
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Inbox Inbox `gorm:"foreignKey:InboxID" json:"inbox,omitempty"`
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}
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func (AssignmentPolicyInbox) TableName() string { return "assignment_policy_inboxes" }
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