43 lines
2.7 KiB
Plaintext
43 lines
2.7 KiB
Plaintext
package model
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import (
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"encoding/json"
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"time"
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"gorm.io/gorm"
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)
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// Inbox represents a conversation inbox (channel instance).
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// Reference: Chatwoot Inbox model + P2B M2 Inbox spec
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type Inbox struct {
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ID uint `gorm:"primaryKey" json:"id"`
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AccountID uint `gorm:"not null;index" json:"account_id"`
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Name string `gorm:"size:255;not null" json:"name"`
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ChannelType string `gorm:"size:100;not null;index" json:"channel_type"` // Channel::WebWidget etc.
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AvatarURL string `gorm:"size:512" json:"avatar_url"`
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Greeting string `gorm:"type:text" json:"greeting"`
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GreetingEnabled bool `gorm:"default:false" json:"greeting_enabled"`
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WelcomeMessage string `gorm:"type:text" json:"welcome_message"`
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WelcomeTitle string `gorm:"size:255" json:"welcome_title"`
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CSATEnabled bool `gorm:"default:false" json:"csat_enabled"`
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CSATMessage string `gorm:"type:text" json:"csat_message"`
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AutoAssignmentEnabled bool `gorm:"default:true" json:"auto_assignment_enabled"`
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EnableEmailCollect bool `gorm:"default:true" json:"enable_email_collect"`
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AgentBotID *uint `gorm:"index" json:"agent_bot_id,omitempty"`
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WorkingHoursEnabled bool `gorm:"default:false" json:"working_hours_enabled"`
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OutOfOfficeMessage string `gorm:"type:text" json:"out_of_office_message"`
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LockChatDuringOOO bool `gorm:"default:false" json:"lock_chat_during_ooo"`
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EmailAddress string `gorm:"size:255" json:"email_address"`
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EnableAutoTopicCreationOnReopen bool `gorm:"default:false" json:"enable_auto_topic_creation_on_reopen"`
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AllowMessagesAfterResolved bool `gorm:"default:true" json:"allow_messages_after_resolved"`
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CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"`
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UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"`
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DeletedAt gorm.DeletedAt `gorm:"index" json:"deleted_at,omitempty"`
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Account Account `gorm:"foreignKey:AccountID" json:"account,omitempty"`
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Members []InboxMember `gorm:"foreignKey:InboxID" json:"members,omitempty"`
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Conversations []Conversation `gorm:"foreignKey:InboxID" json:"conversations,omitempty"`
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AgentBot *AgentBot `gorm:"foreignKey:AgentBotID" json:"agent_bot,omitempty"`
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}
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func (Inbox) TableName() string { return "inboxes" } |