Files
gochat/internal/handler/api/v1/whatsapp_call_handler.go
T

347 lines
11 KiB
Go

package v1
import (
"encoding/json"
"errors"
"net/http"
"strings"
"time"
"github.com/gin-gonic/gin"
"github.com/gochat/gochat/internal/model"
"github.com/gochat/gochat/internal/service"
"github.com/gochat/gochat/pkg/response"
)
// WhatsAppCallHandler handles WhatsApp voice call API endpoints.
type WhatsAppCallHandler struct {
svc *service.WhatsAppCallService
}
// NewWhatsAppCallHandler creates a new WhatsAppCallHandler.
func NewWhatsAppCallHandler(svc *service.WhatsAppCallService) *WhatsAppCallHandler {
return &WhatsAppCallHandler{svc: svc}
}
// Show returns a Chatwoot WhatsApp call payload.
// GET /api/v1/accounts/:account_id/whatsapp_calls/:id
func (h *WhatsAppCallHandler) Show(c *gin.Context) {
accountID, callID, ok := h.parseAccountCallParams(c)
if !ok {
return
}
call, err := h.svc.GetAccountCall(c.Request.Context(), accountID, callID)
if err != nil {
handleServiceError(c, err)
return
}
c.JSON(http.StatusOK, serializeWhatsAppAccountCall(call))
}
// Initiate starts an outbound WhatsApp call for a display-ID conversation.
// POST /api/v1/accounts/:account_id/whatsapp_calls/initiate
func (h *WhatsAppCallHandler) Initiate(c *gin.Context) {
accountID := parseAccountIDParam(c)
if accountID == 0 {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid account id")
return
}
var req struct {
ConversationID uint `json:"conversation_id" binding:"required"`
SDPOffer string `json:"sdp_offer"`
}
if err := c.ShouldBindJSON(&req); err != nil {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
return
}
result, err := h.svc.Initiate(c.Request.Context(), accountID, service.WhatsAppCallInitiateRequest{
ConversationID: req.ConversationID,
SDPOffer: req.SDPOffer,
AgentID: getUserID(c),
})
if err != nil {
handleWhatsAppCallError(c, err)
return
}
if result.PermissionStatus != "" {
c.JSON(http.StatusUnprocessableEntity, gin.H{"status": result.PermissionStatus})
return
}
c.JSON(http.StatusOK, gin.H{"status": "calling", "call_id": result.Call.ProviderCallID})
}
// Accept forwards an SDP answer to Meta and returns the updated call payload.
// POST /api/v1/accounts/:account_id/whatsapp_calls/:id/accept
func (h *WhatsAppCallHandler) Accept(c *gin.Context) {
accountID, callID, ok := h.parseAccountCallParams(c)
if !ok {
return
}
var req struct {
SDPAnswer string `json:"sdp_answer"`
}
_ = c.ShouldBindJSON(&req)
call, err := h.svc.Accept(c.Request.Context(), accountID, callID, getUserID(c), req.SDPAnswer)
if err != nil {
handleWhatsAppCallError(c, err)
return
}
c.JSON(http.StatusOK, serializeWhatsAppAccountCall(call))
}
// Reject rejects a ringing WhatsApp call.
// POST /api/v1/accounts/:account_id/whatsapp_calls/:id/reject
func (h *WhatsAppCallHandler) Reject(c *gin.Context) {
accountID, callID, ok := h.parseAccountCallParams(c)
if !ok {
return
}
call, err := h.svc.Reject(c.Request.Context(), accountID, callID, getUserID(c))
if err != nil {
handleWhatsAppCallError(c, err)
return
}
c.JSON(http.StatusOK, gin.H{"id": call.ID, "status": displayWhatsAppStatus(call.Status)})
}
// Terminate terminates an active or ringing WhatsApp call.
// POST /api/v1/accounts/:account_id/whatsapp_calls/:id/terminate
func (h *WhatsAppCallHandler) Terminate(c *gin.Context) {
accountID, callID, ok := h.parseAccountCallParams(c)
if !ok {
return
}
call, err := h.svc.Terminate(c.Request.Context(), accountID, callID, getUserID(c))
if err != nil {
handleWhatsAppCallError(c, err)
return
}
c.JSON(http.StatusOK, gin.H{"id": call.ID, "status": displayWhatsAppStatus(call.Status)})
}
// UploadRecording attaches an audio recording to the linked voice_call message.
// POST /api/v1/accounts/:account_id/whatsapp_calls/:id/upload_recording
func (h *WhatsAppCallHandler) UploadRecording(c *gin.Context) {
accountID, callID, ok := h.parseAccountCallParams(c)
if !ok {
return
}
file, err := c.FormFile("recording")
if err != nil {
handleWhatsAppCallError(c, service.ErrWhatsAppCallNoRecording)
return
}
status, svcErr := h.svc.UploadRecording(c.Request.Context(), accountID, callID, file.Filename, file.Size)
if svcErr != nil {
handleWhatsAppCallError(c, svcErr)
return
}
c.JSON(http.StatusOK, gin.H{"status": status})
}
func (h *WhatsAppCallHandler) parseAccountCallParams(c *gin.Context) (uint, uint, bool) {
accountID := parseAccountIDParam(c)
if accountID == 0 {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid account id")
return 0, 0, false
}
callID, err := parseUintAnyParam(c, "call_id", "id")
if err != nil || callID == 0 {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid call id")
return 0, 0, false
}
return accountID, callID, true
}
// Get retrieves a WhatsApp call by call_id.
// GET /api/v1/accounts/:account_id/conversations/:conversation_id/whatsapp_calls/:call_id
func (h *WhatsAppCallHandler) Get(c *gin.Context) {
callID := c.Param("call_id")
if callID == "" {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid call_id")
return
}
call, svcErr := h.svc.GetByCallID(c.Request.Context(), callID)
if svcErr != nil {
handleServiceError(c, svcErr)
return
}
response.OK(c, call)
}
// List retrieves all WhatsApp calls for a conversation.
// GET /api/v1/accounts/:account_id/conversations/:conversation_id/whatsapp_calls
func (h *WhatsAppCallHandler) List(c *gin.Context) {
conversationID, err := parseUintParam(c, "conversation_id")
if err != nil {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid conversation_id")
return
}
calls, svcErr := h.svc.ListByConversation(c.Request.Context(), conversationID)
if svcErr != nil {
handleServiceError(c, svcErr)
return
}
response.OK(c, gin.H{"whatsapp_calls": calls})
}
// Create creates a new WhatsApp call record.
// POST /api/v1/accounts/:account_id/conversations/:conversation_id/whatsapp_calls
func (h *WhatsAppCallHandler) Create(c *gin.Context) {
var req struct {
CallID string `json:"call_id" binding:"required"`
CallStatus string `json:"call_status" binding:"required"`
Duration int `json:"duration"`
CallerNumber string `json:"caller_number"`
InboxID uint `json:"inbox_id" binding:"required"`
}
if err := c.ShouldBindJSON(&req); err != nil {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
return
}
conversationID, err := parseUintParam(c, "conversation_id")
if err != nil {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid conversation_id")
return
}
call := &service.WhatsAppCallCreateRequest{
CallID: req.CallID,
InboxID: req.InboxID,
ConversationID: conversationID,
CallStatus: req.CallStatus,
Duration: req.Duration,
CallerNumber: req.CallerNumber,
}
result, svcErr := h.svc.CreateFromRequest(c.Request.Context(), call)
if svcErr != nil {
handleServiceError(c, svcErr)
return
}
response.OK(c, result)
}
// Update updates a WhatsApp call (e.g. status transition from ringing -> active -> ended).
// PUT /api/v1/accounts/:account_id/conversations/:conversation_id/whatsapp_calls/:call_id
func (h *WhatsAppCallHandler) Update(c *gin.Context) {
callID := c.Param("call_id")
if callID == "" {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid call_id")
return
}
var req struct {
CallStatus string `json:"call_status" binding:"required"`
Duration int `json:"duration"`
}
if err := c.ShouldBindJSON(&req); err != nil {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrValidation, err.Error())
return
}
result, svcErr := h.svc.UpdateByCallID(c.Request.Context(), callID, req.CallStatus, req.Duration)
if svcErr != nil {
handleServiceError(c, svcErr)
return
}
response.OK(c, result)
}
// Delete removes a WhatsApp call record.
// DELETE /api/v1/accounts/:account_id/conversations/:conversation_id/whatsapp_calls/:call_id
func (h *WhatsAppCallHandler) Delete(c *gin.Context) {
callID := c.Param("call_id")
if callID == "" {
response.AbortWithStatusError(c, http.StatusBadRequest, response.ErrBadRequest, "invalid call_id")
return
}
svcErr := h.svc.DeleteByCallID(c.Request.Context(), callID)
if svcErr != nil {
handleServiceError(c, svcErr)
return
}
response.OK(c, gin.H{"message": "deleted"})
}
func handleWhatsAppCallError(c *gin.Context, err error) {
status := http.StatusUnprocessableEntity
if errors.Is(err, service.ErrWhatsAppCallSDPOfferRequired) ||
errors.Is(err, service.ErrWhatsAppCallSDPAnswerRequired) ||
errors.Is(err, service.ErrWhatsAppCallContactPhoneRequired) ||
errors.Is(err, service.ErrWhatsAppCallNotEnabled) ||
errors.Is(err, service.ErrWhatsAppCallNoRecording) ||
errors.Is(err, service.ErrWhatsAppCallNoMessage) ||
errors.Is(err, service.ErrWhatsAppCallPermissionRequestFailed) ||
errors.Is(err, service.ErrWhatsAppCallAlreadyAccepted) ||
errors.Is(err, service.ErrWhatsAppCallNotRinging) {
c.JSON(status, gin.H{"error": err.Error()})
return
}
handleServiceError(c, err)
}
func serializeWhatsAppAccountCall(call *model.Call) gin.H {
if call == nil {
return gin.H{}
}
attrs := map[string]any{}
if len(call.AdditionalAttributes) > 0 {
_ = json.Unmarshal(call.AdditionalAttributes, &attrs)
}
elapsed := 0
if call.StartedAt != nil {
elapsed = int(time.Since(*call.StartedAt).Seconds())
}
caller := gin.H{}
if call.Contact.ID != 0 {
caller = gin.H{"name": call.Contact.Name, "phone": call.Contact.PhoneNumber, "avatar": call.Contact.AvatarURL}
}
return gin.H{
"id": call.ID,
"call_id": call.ProviderCallID,
"provider": call.Provider,
"status": displayWhatsAppStatus(call.Status),
"direction": displayWhatsAppDirection(call.Direction),
"conversation_id": call.ConversationID,
"inbox_id": call.InboxID,
"message_id": call.MessageID,
"accepted_by_agent_id": call.AcceptedByAgentID,
"elapsed_seconds": elapsed,
"sdp_offer": attrs["sdp_offer"],
"ice_servers": firstNonNilWhatsAppValue(attrs["ice_servers"], []map[string][]string{{"urls": []string{"stun:stun.l.google.com:19302"}}}),
"caller": caller,
}
}
func displayWhatsAppStatus(status string) string {
return strings.ReplaceAll(status, "_", "-")
}
func displayWhatsAppDirection(direction string) string {
if direction == "incoming" {
return "inbound"
}
if direction == "outgoing" {
return "outbound"
}
return direction
}
func firstNonNilWhatsAppValue(value any, fallback any) any {
if value == nil {
return fallback
}
return value
}