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gochat/ROUTE_GAP_REPORT.md
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Rogee 8ac150bc7b second commit
2026-06-04 15:44:48 +08:00

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GoChat vs Chatwoot 路由差距报告

生成时间: 2026-06-03T15:09:00.174781

概览

  • Chatwoot路由总数: 473
  • GoChat路由总数: 0
  • 已覆盖: 0 (0.0%)
  • 缺失: 473
  • GoChat额外: 0

缺失路由清单

Enterprise API (5条)

  • GET /enterprise/api/v1/accounts/:id/limits → enterprise/accounts#limits
  • POST /enterprise/api/v1/accounts/:id/checkout → enterprise/accounts#checkout
  • POST /enterprise/api/v1/accounts/:id/subscription → enterprise/accounts#subscription
  • POST /enterprise/api/v1/accounts/:id/toggle_deletion → enterprise/accounts#toggle_deletion
  • POST /enterprise/api/v1/accounts/:id/topup_checkout → enterprise/accounts#topup_checkout

Platform API (21条)

  • DELETE /platform/api/v1/accounts/:id → platform/accounts#destroy
  • DELETE /platform/api/v1/accounts/:account_id/account_users → platform/account_users#destroy
  • DELETE /platform/api/v1/agent_bots/:id → platform/agent_bots#destroy
  • DELETE /platform/api/v1/agent_bots/:id/avatar → platform/agent_bots#delete_avatar
  • DELETE /platform/api/v1/users/:id → platform/users#destroy
  • GET /platform/api/v1/accounts → platform/accounts#index
  • GET /platform/api/v1/accounts/:id → platform/accounts#show
  • GET /platform/api/v1/accounts/:account_id/account_users → platform/account_users#index
  • GET /platform/api/v1/agent_bots → platform/agent_bots#index
  • GET /platform/api/v1/agent_bots/:id → platform/agent_bots#show
  • GET /platform/api/v1/users/:id → platform/users#show
  • GET /platform/api/v1/users/:id/login → platform/users#login
  • POST /platform/api/v1/accounts → platform/accounts#create
  • POST /platform/api/v1/accounts/:account_id/account_users → platform/account_users#create
  • POST /platform/api/v1/accounts/:account_id/email_channel_migrations → platform/email_channel_migrations#create
  • POST /platform/api/v1/agent_bots → platform/agent_bots#create
  • POST /platform/api/v1/users → platform/users#create
  • POST /platform/api/v1/users/:id/token → platform/users#token
  • PUT /platform/api/v1/accounts/:id → platform/accounts#update
  • PUT /platform/api/v1/agent_bots/:id → platform/agent_bots#update
  • PUT /platform/api/v1/users/:id → platform/users#update

Public API (15条)

  • GET /public/api/v1/contacts/:id → public/contacts#show
  • GET /public/api/v1/conversations → public/conversations#index
  • GET /public/api/v1/conversations/:id → public/conversations#show
  • GET /public/api/v1/conversations/:id/messages → public/messages#index
  • GET /public/api/v1/csat_survey → public/csat_survey#show
  • GET /public/api/v1/inboxes → public/inboxes#index
  • PATCH /public/api/v1/contacts/:id → public/contacts#update
  • PATCH /public/api/v1/conversations/:id/messages/:message_id → public/messages#update
  • PATCH /public/api/v1/csat_survey → public/csat_survey#update
  • POST /public/api/v1/contacts → public/contacts#create
  • POST /public/api/v1/conversations → public/conversations#create
  • POST /public/api/v1/conversations/:id/messages → public/messages#create
  • POST /public/api/v1/conversations/:id/toggle_status → public/conversations#toggle_status
  • POST /public/api/v1/conversations/:id/toggle_typing → public/conversations#toggle_typing
  • POST /public/api/v1/conversations/:id/update_last_seen → public/conversations#update_last_seen

V1 Account级-其他 (335条)

  • DELETE /api/v1/accounts/:account_id/agent_bots/:id → agent_bots#destroy
  • DELETE /api/v1/accounts/:account_id/agent_bots/:id/avatar → agent_bots#delete_avatar
  • DELETE /api/v1/accounts/:account_id/agent_capacity_policies/:id → agent_capacity_policies#destroy
  • DELETE /api/v1/accounts/:account_id/agents/:id → agents#destroy
  • DELETE /api/v1/accounts/:account_id/assignment_policies/:id → assignment_policies#destroy
  • DELETE /api/v1/accounts/:account_id/assignment_policies/:assignment_policy_id/inboxes/:inbox_id → assignment_policies/inboxes#destroy
  • DELETE /api/v1/accounts/:account_id/automation_rules/:id → automation_rules#destroy
  • DELETE /api/v1/accounts/:account_id/campaigns/:id → campaigns#destroy
  • DELETE /api/v1/accounts/:account_id/canned_responses/:id → canned_responses#destroy
  • DELETE /api/v1/accounts/:account_id/captain/assistants/:id → captain/assistants#destroy
  • DELETE /api/v1/accounts/:account_id/captain/assistants/:assistant_id/inboxes/:inbox_id → captain/assistants/inboxes#destroy
  • DELETE /api/v1/accounts/:account_id/captain/assistants/:assistant_id/scenarios/:id → captain/scenarios#destroy
  • DELETE /api/v1/accounts/:account_id/captain/custom_tools/:id → captain/custom_tools#destroy
  • DELETE /api/v1/accounts/:account_id/captain/documents/:id → captain/documents#destroy
  • DELETE /api/v1/accounts/:account_id/companies/:id → companies#destroy
  • DELETE /api/v1/accounts/:account_id/companies/:id/avatar → companies#delete_avatar
  • DELETE /api/v1/accounts/:account_id/companies/:id/contacts/:contact_id → companies/contacts#destroy
  • DELETE /api/v1/accounts/:account_id/contacts/:id → contacts#destroy
  • DELETE /api/v1/accounts/:account_id/contacts/:id/avatar → contacts#delete_avatar
  • DELETE /api/v1/accounts/:account_id/contacts/:id/notes/:note_id → contacts/notes#destroy
  • DELETE /api/v1/accounts/:account_id/conversations/:id → conversations#destroy
  • DELETE /api/v1/accounts/:account_id/conversations/:conversation_id/draft_messages → conversations/draft_messages#destroy
  • DELETE /api/v1/accounts/:account_id/conversations/:conversation_id/messages/:id → conversations/messages#destroy
  • DELETE /api/v1/accounts/:account_id/conversations/:conversation_id/participants → conversations/participants#destroy
  • DELETE /api/v1/accounts/:account_id/custom_attribute_definitions/:id → custom_attribute_definitions#destroy
  • DELETE /api/v1/accounts/:account_id/custom_filters/:id → custom_filters#destroy
  • DELETE /api/v1/accounts/:account_id/custom_roles/:id → custom_roles#destroy
  • DELETE /api/v1/accounts/:account_id/dashboard_apps/:id → dashboard_apps#destroy
  • DELETE /api/v1/accounts/:account_id/inbox_limits/:id → inbox_limits#destroy
  • DELETE /api/v1/accounts/:account_id/inbox_members → inbox_members#destroy
  • DELETE /api/v1/accounts/:account_id/inboxes/:id → inboxes#destroy
  • DELETE /api/v1/accounts/:account_id/inboxes/:inbox_id/assignment_policy → inboxes/assignment_policy#destroy
  • DELETE /api/v1/accounts/:account_id/inboxes/:id/avatar → inboxes#delete_avatar
  • DELETE /api/v1/accounts/:account_id/inboxes/:inbox_id/instagram_comments/:comment_id → instagram_channel#delete_comment
  • DELETE /api/v1/accounts/:account_id/integrations/hooks/:id → integrations/hooks#destroy
  • DELETE /api/v1/accounts/:account_id/integrations/linear → integrations/linear#destroy
  • DELETE /api/v1/accounts/:account_id/integrations/notion → integrations/notion#destroy
  • DELETE /api/v1/accounts/:account_id/integrations/shopify → integrations/shopify#destroy
  • DELETE /api/v1/accounts/:account_id/integrations/slack → integrations/slack#destroy
  • DELETE /api/v1/accounts/:account_id/labels/:id → labels#destroy
  • DELETE /api/v1/accounts/:account_id/macros/:id → macros#destroy
  • DELETE /api/v1/accounts/:account_id/notifications/:id → notifications#destroy
  • DELETE /api/v1/accounts/:account_id/portals/:id → portals#destroy
  • DELETE /api/v1/accounts/:account_id/portals/:portal_id/articles/:id → articles#destroy
  • DELETE /api/v1/accounts/:account_id/portals/:portal_id/categories/:id → categories#destroy
  • DELETE /api/v1/accounts/:account_id/portals/:id/logo → portals#delete_logo
  • DELETE /api/v1/accounts/:account_id/portals/articles/bulk_actions/delete_articles → articles/bulk_actions#delete_articles
  • DELETE /api/v1/accounts/:account_id/sla_policies/:id → sla_policies#destroy
  • DELETE /api/v1/accounts/:account_id/teams/:id → teams#destroy
  • DELETE /api/v1/accounts/:account_id/teams/:team_id/team_members → team_members#destroy
  • DELETE /api/v1/accounts/:account_id/webhooks/:id → webhooks#destroy
  • GET /api/v1/accounts/:account_id → accounts#show
  • GET /api/v1/accounts/:account_id/agent_bots → agent_bots#index
  • GET /api/v1/accounts/:account_id/agent_bots/:id → agent_bots#show
  • GET /api/v1/accounts/:account_id/agent_capacity_policies → agent_capacity_policies#index
  • GET /api/v1/accounts/:account_id/agent_capacity_policies/:id → agent_capacity_policies#show
  • GET /api/v1/accounts/:account_id/agents → agents#index
  • GET /api/v1/accounts/:account_id/applied_slas → applied_slas#index
  • GET /api/v1/accounts/:account_id/applied_slas/download → applied_slas#download
  • GET /api/v1/accounts/:account_id/applied_slas/metrics → applied_slas#metrics
  • GET /api/v1/accounts/:account_id/assignable_agents → assignable_agents#index
  • GET /api/v1/accounts/:account_id/assignment_policies → assignment_policies#index
  • GET /api/v1/accounts/:account_id/assignment_policies/:id → assignment_policies#show
  • GET /api/v1/accounts/:account_id/assignment_policies/:assignment_policy_id/inboxes → assignment_policies/inboxes#index
  • GET /api/v1/accounts/:account_id/automation_rules → automation_rules#index
  • GET /api/v1/accounts/:account_id/automation_rules/:id → automation_rules#show
  • GET /api/v1/accounts/:account_id/cache_keys → accounts#cache_keys
  • GET /api/v1/accounts/:account_id/campaigns → campaigns#index
  • GET /api/v1/accounts/:account_id/campaigns/:id → campaigns#show
  • GET /api/v1/accounts/:account_id/canned_responses → canned_responses#index
  • GET /api/v1/accounts/:account_id/captain/assistant_responses → captain/assistant_responses#index
  • GET /api/v1/accounts/:account_id/captain/assistants → captain/assistants#index
  • GET /api/v1/accounts/:account_id/captain/assistants/:id → captain/assistants#show
  • GET /api/v1/accounts/:account_id/captain/assistants/:assistant_id/inboxes → captain/assistants/inboxes#index
  • GET /api/v1/accounts/:account_id/captain/assistants/:assistant_id/scenarios → captain/scenarios#index
  • GET /api/v1/accounts/:account_id/captain/assistants/:assistant_id/scenarios/:id → captain/scenarios#show
  • GET /api/v1/accounts/:account_id/captain/assistants/tools → captain/assistants#tools
  • GET /api/v1/accounts/:account_id/captain/copilot_threads → captain/copilot_threads#index
  • GET /api/v1/accounts/:account_id/captain/copilot_threads/:id/copilot_messages → captain/copilot_messages#index
  • GET /api/v1/accounts/:account_id/captain/custom_tools → captain/custom_tools#index
  • GET /api/v1/accounts/:account_id/captain/custom_tools/:id → captain/custom_tools#show
  • GET /api/v1/accounts/:account_id/captain/documents → captain/documents#index
  • GET /api/v1/accounts/:account_id/captain/documents/:id → captain/documents#show
  • GET /api/v1/accounts/:account_id/captain/preferences → captain/preferences#show
  • GET /api/v1/accounts/:account_id/companies → companies#index
  • GET /api/v1/accounts/:account_id/companies/:id → companies#show
  • GET /api/v1/accounts/:account_id/companies/:id/contacts → companies/contacts#index
  • GET /api/v1/accounts/:account_id/companies/:id/contacts/search → companies/contacts#search
  • GET /api/v1/accounts/:account_id/companies/:id/conversations → companies/conversations#index
  • GET /api/v1/accounts/:account_id/companies/:id/notes → companies/notes#index
  • GET /api/v1/accounts/:account_id/companies/search → companies#search
  • GET /api/v1/accounts/:account_id/contact_inboxes/filter → contact_inboxes#filter
  • GET /api/v1/accounts/:account_id/contacts → contacts#index
  • GET /api/v1/accounts/:account_id/contacts/:id → contacts#show
  • GET /api/v1/accounts/:account_id/contacts/:id/attachments → contacts/attachments#index
  • GET /api/v1/accounts/:account_id/contacts/:id/contactable_inboxes → contacts#contactable_inboxes
  • GET /api/v1/accounts/:account_id/contacts/:id/conversations → contacts/conversations#index
  • GET /api/v1/accounts/:account_id/contacts/:id/labels → contacts/labels#index
  • GET /api/v1/accounts/:account_id/contacts/:id/notes → contacts/notes#index
  • GET /api/v1/accounts/:account_id/contacts/:id/notes/:note_id → contacts/notes#show
  • GET /api/v1/accounts/:account_id/contacts/active → contacts#active
  • GET /api/v1/accounts/:account_id/contacts/search → contacts#search
  • GET /api/v1/accounts/:account_id/conversations → conversations#index
  • GET /api/v1/accounts/:account_id/conversations/:id → conversations#show
  • GET /api/v1/accounts/:account_id/conversations/:id/attachments → conversations#attachments
  • GET /api/v1/accounts/:account_id/conversations/:conversation_id/draft_messages → conversations/draft_messages#show
  • GET /api/v1/accounts/:account_id/conversations/:conversation_id/labels → conversations/labels#index
  • GET /api/v1/accounts/:account_id/conversations/:conversation_id/messages → conversations/messages#index
  • GET /api/v1/accounts/:account_id/conversations/:conversation_id/participants → conversations/participants#show
  • GET /api/v1/accounts/:account_id/conversations/meta → conversations#meta
  • GET /api/v1/accounts/:account_id/conversations/search → conversations#search
  • GET /api/v1/accounts/:account_id/conversations/unread_counts → conversations/unread_counts#index
  • GET /api/v1/accounts/:account_id/csat_survey_responses → csat_survey_responses#index
  • GET /api/v1/accounts/:account_id/csat_survey_responses/download → csat_survey_responses#download
  • GET /api/v1/accounts/:account_id/csat_survey_responses/metrics → csat_survey_responses#metrics
  • GET /api/v1/accounts/:account_id/custom_attribute_definitions → custom_attribute_definitions#index
  • GET /api/v1/accounts/:account_id/custom_attribute_definitions/:id → custom_attribute_definitions#show
  • GET /api/v1/accounts/:account_id/custom_filters → custom_filters#index
  • GET /api/v1/accounts/:account_id/custom_filters/:id → custom_filters#show
  • GET /api/v1/accounts/:account_id/custom_roles → custom_roles#index
  • GET /api/v1/accounts/:account_id/custom_roles/:id → custom_roles#show
  • GET /api/v1/accounts/:account_id/dashboard_apps → dashboard_apps#index
  • GET /api/v1/accounts/:account_id/dashboard_apps/:id → dashboard_apps#show
  • GET /api/v1/accounts/:account_id/google/callback → google_channels#oauth_callback
  • GET /api/v1/accounts/:account_id/google/oauth → google_channels#authorization
  • GET /api/v1/accounts/:account_id/google/webhooks → google_channels#list_webhooks
  • GET /api/v1/accounts/:account_id/inbox_limits → inbox_limits#index
  • GET /api/v1/accounts/:account_id/inbox_limits/:id → inbox_limits#show
  • GET /api/v1/accounts/:account_id/inbox_members/:inbox_id → inbox_members#show
  • GET /api/v1/accounts/:account_id/inboxes → inboxes#index
  • GET /api/v1/accounts/:account_id/inboxes/:id → inboxes#show
  • GET /api/v1/accounts/:account_id/inboxes/:id/agent_bot → inboxes#agent_bot
  • GET /api/v1/accounts/:account_id/inboxes/:id/assignable_agents → inboxes#assignable_agents
  • GET /api/v1/accounts/:account_id/inboxes/:inbox_id/assignment_policy → inboxes/assignment_policy#show
  • GET /api/v1/accounts/:account_id/inboxes/:id/campaigns → inboxes#campaigns
  • GET /api/v1/accounts/:account_id/inboxes/:id/csat_template → inbox_csat_templates#show
  • GET /api/v1/accounts/:account_id/inboxes/:id/health → inboxes#health
  • GET /api/v1/accounts/:account_id/inboxes/:inbox_id/instagram_comments/:comment_id/replies → instagram_channel#get_comment_replies
  • GET /api/v1/accounts/:account_id/inboxes/:inbox_id/instagram_comments/media/:media_id → instagram_channel#get_comments
  • GET /api/v1/accounts/:account_id/integrations/apps → integrations/apps#index
  • GET /api/v1/accounts/:account_id/integrations/apps/:id → integrations/apps#show
  • GET /api/v1/accounts/:account_id/integrations/hooks/:id → integrations/hooks#show
  • GET /api/v1/accounts/:account_id/integrations/linear/linked_issues → integrations/linear#linked_issues
  • GET /api/v1/accounts/:account_id/integrations/linear/search_issue → integrations/linear#search_issue
  • GET /api/v1/accounts/:account_id/integrations/linear/team_entities → integrations/linear#team_entities
  • GET /api/v1/accounts/:account_id/integrations/linear/teams → integrations/linear#teams
  • GET /api/v1/accounts/:account_id/integrations/shopify/orders → integrations/shopify#orders
  • GET /api/v1/accounts/:account_id/integrations/slack/list_all_channels → integrations/slack#list_all_channels
  • GET /api/v1/accounts/:account_id/labels → labels#index
  • GET /api/v1/accounts/:account_id/labels/:id → labels#show
  • GET /api/v1/accounts/:account_id/macros → macros#index
  • GET /api/v1/accounts/:account_id/macros/:id → macros#show
  • GET /api/v1/accounts/:account_id/notification_settings → notification_settings#show
  • GET /api/v1/accounts/:account_id/notifications → notifications#index
  • GET /api/v1/accounts/:account_id/notifications/unread_count → notifications#unread_count
  • GET /api/v1/accounts/:account_id/portals → portals#index
  • GET /api/v1/accounts/:account_id/portals/:id → portals#show
  • GET /api/v1/accounts/:account_id/portals/:portal_id/articles → articles#index
  • GET /api/v1/accounts/:account_id/portals/:portal_id/articles/:id → articles#show
  • GET /api/v1/accounts/:account_id/portals/:portal_id/categories → categories#index
  • GET /api/v1/accounts/:account_id/portals/:portal_id/categories/:id → categories#show
  • GET /api/v1/accounts/:account_id/portals/:id/ssl_status → portals#ssl_status
  • GET /api/v1/accounts/:account_id/reporting_events → reporting_events#index
  • GET /api/v1/accounts/:account_id/search → search#index
  • GET /api/v1/accounts/:account_id/search/contacts → search#contacts
  • GET /api/v1/accounts/:account_id/search/conversations → search#conversations
  • GET /api/v1/accounts/:account_id/search/messages → search#messages
  • GET /api/v1/accounts/:account_id/sla_policies → sla_policies#index
  • GET /api/v1/accounts/:account_id/sla_policies/:id → sla_policies#show
  • GET /api/v1/accounts/:account_id/teams → teams#index
  • GET /api/v1/accounts/:account_id/teams/:id → teams#show
  • GET /api/v1/accounts/:account_id/teams/:team_id/team_members → team_members#index
  • GET /api/v1/accounts/:account_id/webhooks → webhooks#index
  • GET /api/v1/accounts/:account_id/whatsapp_calls/:id → whatsapp_calls#show
  • PATCH /api/v1/accounts/:account_id/contacts/:id/notes/:note_id → contacts/notes#update
  • PATCH /api/v1/accounts/:account_id/conversations/:id → conversations#update
  • PATCH /api/v1/accounts/:account_id/conversations/:conversation_id/draft_messages → conversations/draft_messages#update
  • PATCH /api/v1/accounts/:account_id/conversations/:conversation_id/messages/:id → conversations/messages#update
  • PATCH /api/v1/accounts/:account_id/conversations/:conversation_id/participants → conversations/participants#update
  • PATCH /api/v1/accounts/:account_id/inbox_members → inbox_members#update
  • PATCH /api/v1/accounts/:account_id/portals/:id/archive → portals#archive
  • PATCH /api/v1/accounts/:account_id/portals/articles/bulk_actions/update_status → articles/bulk_actions#update_status
  • PATCH /api/v1/accounts/:account_id/teams/:team_id/team_members → team_members#update
  • POST /api/v1/accounts → accounts#create
  • POST /api/v1/accounts/:account_id/actions/contact_merge → contact_merges#create
  • POST /api/v1/accounts/:account_id/agent_bots → agent_bots#create
  • POST /api/v1/accounts/:account_id/agent_bots/:id/reset_access_token → agent_bots#reset_access_token
  • POST /api/v1/accounts/:account_id/agent_bots/:id/reset_secret → agent_bots#reset_secret
  • POST /api/v1/accounts/:account_id/agent_capacity_policies → agent_capacity_policies#create
  • POST /api/v1/accounts/:account_id/agents → agents#create
  • POST /api/v1/accounts/:account_id/agents/bulk_create → agents#bulk_create
  • POST /api/v1/accounts/:account_id/assignment_policies → assignment_policies#create
  • POST /api/v1/accounts/:account_id/assignment_policies/:assignment_policy_id/inboxes → assignment_policies/inboxes#create
  • POST /api/v1/accounts/:account_id/automation_rules → automation_rules#create
  • POST /api/v1/accounts/:account_id/automation_rules/:id/clone → automation_rules#clone
  • POST /api/v1/accounts/:account_id/bulk_actions → bulk_actions#create
  • POST /api/v1/accounts/:account_id/callbacks/register_facebook_page → callbacks#register_facebook_page
  • POST /api/v1/accounts/:account_id/callbacks/verify_facebook_page → callbacks#verify_facebook_page
  • POST /api/v1/accounts/:account_id/campaigns → campaigns#create
  • POST /api/v1/accounts/:account_id/canned_responses → canned_responses#create
  • POST /api/v1/accounts/:account_id/captain/assistants → captain/assistants#create
  • POST /api/v1/accounts/:account_id/captain/assistants/:assistant_id/inboxes → captain/assistants/inboxes#create
  • POST /api/v1/accounts/:account_id/captain/assistants/:id/playground → captain/assistants#playground
  • POST /api/v1/accounts/:account_id/captain/assistants/:assistant_id/scenarios → captain/scenarios#create
  • POST /api/v1/accounts/:account_id/captain/bulk_actions → captain/bulk_actions#create
  • POST /api/v1/accounts/:account_id/captain/copilot_threads → captain/copilot_threads#create
  • POST /api/v1/accounts/:account_id/captain/copilot_threads/:id/copilot_messages → captain/copilot_messages#create
  • POST /api/v1/accounts/:account_id/captain/custom_tools → captain/custom_tools#create
  • POST /api/v1/accounts/:account_id/captain/custom_tools/test → captain/custom_tools#test
  • POST /api/v1/accounts/:account_id/captain/documents → captain/documents#create
  • POST /api/v1/accounts/:account_id/captain/documents/:id/sync → captain/documents#sync
  • POST /api/v1/accounts/:account_id/captain/tasks/rewrite → captain/tasks#rewrite
  • POST /api/v1/accounts/:account_id/channels/twilio_channel → twilio_channels#create
  • POST /api/v1/accounts/:account_id/companies → companies#create
  • POST /api/v1/accounts/:account_id/companies/:id/contacts → companies/contacts#create
  • POST /api/v1/accounts/:account_id/companies/:id/destroy_custom_attributes → companies#destroy_custom_attributes
  • POST /api/v1/accounts/:account_id/contacts → contacts#create
  • POST /api/v1/accounts/:account_id/contacts/:id/contact_inboxes → contacts/contact_inboxes#create
  • POST /api/v1/accounts/:account_id/contacts/:id/destroy_custom_attributes → contacts#destroy_custom_attributes
  • POST /api/v1/accounts/:account_id/contacts/:id/labels → contacts/labels#create
  • POST /api/v1/accounts/:account_id/contacts/:id/notes → contacts/notes#create
  • POST /api/v1/accounts/:account_id/contacts/export → contacts#export
  • POST /api/v1/accounts/:account_id/contacts/filter → contacts#filter
  • POST /api/v1/accounts/:account_id/contacts/import → contacts#import
  • POST /api/v1/accounts/:account_id/conversations → conversations#create
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/assignments → conversations/assignments#create
  • POST /api/v1/accounts/:account_id/conversations/:id/custom_attributes → conversations#custom_attributes
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/direct_uploads → conversations/direct_uploads#create
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/labels → conversations/labels#create
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/messages → conversations/messages#create
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/messages/:id/retry → conversations/messages#retry
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/messages/:id/translate → conversations/messages#translate
  • POST /api/v1/accounts/:account_id/conversations/:id/mute → conversations#mute
  • POST /api/v1/accounts/:account_id/conversations/:conversation_id/participants → conversations/participants#create
  • POST /api/v1/accounts/:account_id/conversations/:id/toggle_priority → conversations#toggle_priority
  • POST /api/v1/accounts/:account_id/conversations/:id/toggle_status → conversations#toggle_status
  • POST /api/v1/accounts/:account_id/conversations/:id/toggle_typing_status → conversations#toggle_typing_status
  • POST /api/v1/accounts/:account_id/conversations/:id/transcript → conversations#transcript
  • POST /api/v1/accounts/:account_id/conversations/:id/unmute → conversations#unmute
  • POST /api/v1/accounts/:account_id/conversations/:id/unread → conversations#unread
  • POST /api/v1/accounts/:account_id/conversations/:id/update_last_seen → conversations#update_last_seen
  • POST /api/v1/accounts/:account_id/conversations/filter → conversations#filter
  • POST /api/v1/accounts/:account_id/custom_attribute_definitions → custom_attribute_definitions#create
  • POST /api/v1/accounts/:account_id/custom_filters → custom_filters#create
  • POST /api/v1/accounts/:account_id/custom_roles → custom_roles#create
  • POST /api/v1/accounts/:account_id/dashboard_apps → dashboard_apps#create
  • POST /api/v1/accounts/:account_id/direct_uploads → upload#direct_uploads
  • POST /api/v1/accounts/:account_id/google/authorization → google/authorization#create
  • POST /api/v1/accounts/:account_id/google/webhooks → google_channels#register_webhook
  • POST /api/v1/accounts/:account_id/inbox_limits → inbox_limits#create
  • POST /api/v1/accounts/:account_id/inbox_members → inbox_members#create
  • POST /api/v1/accounts/:account_id/inboxes → inboxes#create
  • POST /api/v1/accounts/:account_id/inboxes/:inbox_id/assignment_policy → inboxes/assignment_policy#create
  • POST /api/v1/accounts/:account_id/inboxes/:id/csat_template → inbox_csat_templates#create
  • POST /api/v1/accounts/:account_id/inboxes/:id/csat_template/analyze → inbox_csat_templates#analyze
  • POST /api/v1/accounts/:account_id/inboxes/:inbox_id/instagram_comments/:comment_id/hide → instagram_channel#hide_comment
  • POST /api/v1/accounts/:account_id/inboxes/:inbox_id/instagram_comments/:comment_id/reply → instagram_channel#reply_to_comment
  • POST /api/v1/accounts/:account_id/inboxes/:id/register_webhook → inboxes#register_webhook
  • POST /api/v1/accounts/:account_id/inboxes/:id/reset_secret → inboxes#reset_secret
  • POST /api/v1/accounts/:account_id/inboxes/:id/set_agent_bot → inboxes#set_agent_bot
  • POST /api/v1/accounts/:account_id/inboxes/:id/sync_templates → inboxes#sync_templates
  • POST /api/v1/accounts/:account_id/instagram/authorization → instagram/authorization#create
  • POST /api/v1/accounts/:account_id/integrations/dyte/add_participant_to_meeting → integrations/dyte#add_participant_to_meeting
  • POST /api/v1/accounts/:account_id/integrations/dyte/create_a_meeting → integrations/dyte#create_a_meeting
  • POST /api/v1/accounts/:account_id/integrations/hooks → integrations/hooks#create
  • POST /api/v1/accounts/:account_id/integrations/hooks/:id/process_event → integrations/hooks#process_event
  • POST /api/v1/accounts/:account_id/integrations/linear/create_issue → integrations/linear#create_issue
  • POST /api/v1/accounts/:account_id/integrations/linear/link_issue → integrations/linear#link_issue
  • POST /api/v1/accounts/:account_id/integrations/linear/unlink_issue → integrations/linear#unlink_issue
  • POST /api/v1/accounts/:account_id/integrations/shopify/auth → integrations/shopify#auth
  • POST /api/v1/accounts/:account_id/integrations/slack → integrations/slack#create
  • POST /api/v1/accounts/:account_id/labels → labels#create
  • POST /api/v1/accounts/:account_id/macros → macros#create
  • POST /api/v1/accounts/:account_id/macros/:id/execute → macros#execute
  • POST /api/v1/accounts/:account_id/microsoft/authorization → microsoft/authorization#create
  • POST /api/v1/accounts/:account_id/notifications/:id/snooze → notifications#snooze
  • POST /api/v1/accounts/:account_id/notifications/:id/unread → notifications#unread
  • POST /api/v1/accounts/:account_id/notifications/destroy_all → notifications#destroy_all
  • POST /api/v1/accounts/:account_id/notifications/read_all → notifications#read_all
  • POST /api/v1/accounts/:account_id/notion/authorization → notion/authorization#create
  • POST /api/v1/accounts/:account_id/portals → portals#create
  • POST /api/v1/accounts/:account_id/portals/:portal_id/articles → articles#create
  • POST /api/v1/accounts/:account_id/portals/:portal_id/articles/reorder → articles#reorder
  • POST /api/v1/accounts/:account_id/portals/:portal_id/categories → categories#create
  • POST /api/v1/accounts/:account_id/portals/:portal_id/categories/reorder → categories#reorder
  • POST /api/v1/accounts/:account_id/portals/:id/send_instructions → portals#send_instructions
  • POST /api/v1/accounts/:account_id/portals/articles/bulk_actions/translate → articles/bulk_actions#translate
  • POST /api/v1/accounts/:account_id/sla_policies → sla_policies#create
  • POST /api/v1/accounts/:account_id/teams → teams#create
  • POST /api/v1/accounts/:account_id/teams/:team_id/team_members → team_members#create
  • POST /api/v1/accounts/:account_id/tiktok/authorization → tiktok/authorization#create
  • POST /api/v1/accounts/:account_id/twitter/authorization → twitter/authorization#create
  • POST /api/v1/accounts/:account_id/update_active_at → accounts#update_active_at
  • POST /api/v1/accounts/:account_id/upload → upload#create
  • POST /api/v1/accounts/:account_id/webhooks → webhooks#create
  • POST /api/v1/accounts/:account_id/whatsapp/authorization → whatsapp/authorization#create
  • POST /api/v1/accounts/:account_id/whatsapp_calls/:id/accept → whatsapp_calls#accept
  • POST /api/v1/accounts/:account_id/whatsapp_calls/:id/reject → whatsapp_calls#reject
  • POST /api/v1/accounts/:account_id/whatsapp_calls/:id/terminate → whatsapp_calls#terminate
  • POST /api/v1/accounts/:account_id/whatsapp_calls/:id/upload_recording → whatsapp_calls#upload_recording
  • POST /api/v1/accounts/:account_id/whatsapp_calls/initiate → whatsapp_calls#initiate
  • POST /resend_confirmation → resend_confirmations#create
  • PUT /api/v1/accounts/:account_id → accounts#update
  • PUT /api/v1/accounts/:account_id/agent_bots/:id → agent_bots#update
  • PUT /api/v1/accounts/:account_id/agent_capacity_policies/:id → agent_capacity_policies#update
  • PUT /api/v1/accounts/:account_id/agents/:id → agents#update
  • PUT /api/v1/accounts/:account_id/assignment_policies/:id → assignment_policies#update
  • PUT /api/v1/accounts/:account_id/automation_rules/:id → automation_rules#update
  • PUT /api/v1/accounts/:account_id/campaigns/:id → campaigns#update
  • PUT /api/v1/accounts/:account_id/canned_responses/:id → canned_responses#update
  • PUT /api/v1/accounts/:account_id/captain/assistants/:id → captain/assistants#update
  • PUT /api/v1/accounts/:account_id/captain/assistants/:assistant_id/scenarios/:id → captain/scenarios#update
  • PUT /api/v1/accounts/:account_id/captain/custom_tools/:id → captain/custom_tools#update
  • PUT /api/v1/accounts/:account_id/captain/preferences → captain/preferences#update
  • PUT /api/v1/accounts/:account_id/companies/:id → companies#update
  • PUT /api/v1/accounts/:account_id/contacts/:id → contacts#update
  • PUT /api/v1/accounts/:account_id/custom_attribute_definitions/:id → custom_attribute_definitions#update
  • PUT /api/v1/accounts/:account_id/custom_filters/:id → custom_filters#update
  • PUT /api/v1/accounts/:account_id/custom_roles/:id → custom_roles#update
  • PUT /api/v1/accounts/:account_id/dashboard_apps/:id → dashboard_apps#update
  • PUT /api/v1/accounts/:account_id/inbox_limits/:id → inbox_limits#update
  • PUT /api/v1/accounts/:account_id/inboxes/:id → inboxes#update
  • PUT /api/v1/accounts/:account_id/integrations/hooks/:id → integrations/hooks#update
  • PUT /api/v1/accounts/:account_id/integrations/slack → integrations/slack#update
  • PUT /api/v1/accounts/:account_id/labels/:id → labels#update
  • PUT /api/v1/accounts/:account_id/macros/:id → macros#update
  • PUT /api/v1/accounts/:account_id/notification_settings → notification_settings#update
  • PUT /api/v1/accounts/:account_id/notifications/:id → notifications#update
  • PUT /api/v1/accounts/:account_id/portals/:id → portals#update
  • PUT /api/v1/accounts/:account_id/portals/:portal_id/articles/:id → articles#update
  • PUT /api/v1/accounts/:account_id/portals/:portal_id/categories/:id → categories#update
  • PUT /api/v1/accounts/:account_id/settings → accounts#update_settings
  • PUT /api/v1/accounts/:account_id/sla_policies/:id → sla_policies#update
  • PUT /api/v1/accounts/:account_id/teams/:id → teams#update
  • PUT /api/v1/accounts/:account_id/webhooks/:id → webhooks#update

V1非Account级 (24条)

  • DELETE /api/v1/notification_subscriptions → notification_subscriptions#destroy
  • DELETE /api/v1/profile/avatar → profile#delete_avatar
  • DELETE /api/v1/profile/mfa → mfa#destroy
  • DELETE /auth → auth#destroy (logout)
  • DELETE /auth/sign_out → sessions#destroy
  • GET /api/v1/profile → profile#show
  • GET /api/v1/profile/mfa → mfa#show
  • POST /api/v1/auth/saml_login → auth#saml_login
  • POST /api/v1/integrations/webhooks → integrations/webhooks#create
  • POST /api/v1/notification_subscriptions → notification_subscriptions#create
  • POST /api/v1/profile/auto_offline → profile#auto_offline
  • POST /api/v1/profile/availability → profile#availability
  • POST /api/v1/profile/mfa → mfa#create
  • POST /api/v1/profile/mfa/backup_codes → mfa#backup_codes
  • POST /api/v1/profile/mfa/verify → mfa#verify
  • POST /api/v1/profile/resend_confirmation → profile#resend_confirmation
  • POST /api/v1/profile/reset_access_token → profile#reset_access_token
  • POST /auth → auth#create (login)
  • POST /auth/password → passwords#create
  • POST /auth/password/reset → passwords#reset
  • POST /auth/sign_in → sessions#create
  • PUT /api/v1/profile → profile#update
  • PUT /api/v1/profile/set_active_account → profile#set_active_account
  • PUT /auth/password → passwords#update

V2报表 (22条)

  • GET /api/v2/accounts/:account_id/live_reports/conversation_metrics → live_reports#conversation_metrics
  • GET /api/v2/accounts/:account_id/live_reports/grouped_conversation_metrics → live_reports#grouped_conversation_metrics
  • GET /api/v2/accounts/:account_id/reports → reports#index
  • GET /api/v2/accounts/:account_id/reports/agents → reports#agents
  • GET /api/v2/accounts/:account_id/reports/bot_metrics → reports#bot_metrics
  • GET /api/v2/accounts/:account_id/reports/bot_summary → reports#bot_summary
  • GET /api/v2/accounts/:account_id/reports/conversation_traffic → reports#conversation_traffic
  • GET /api/v2/accounts/:account_id/reports/conversations → reports#conversations
  • GET /api/v2/accounts/:account_id/reports/conversations_summary → reports#conversations_summary
  • GET /api/v2/accounts/:account_id/reports/first_response_time_distribution → reports#first_response_time_distribution
  • GET /api/v2/accounts/:account_id/reports/inbox_label_matrix → reports#inbox_label_matrix
  • GET /api/v2/accounts/:account_id/reports/inboxes → reports#inboxes
  • GET /api/v2/accounts/:account_id/reports/labels → reports#labels
  • GET /api/v2/accounts/:account_id/reports/outgoing_messages_count → reports#outgoing_messages_count
  • GET /api/v2/accounts/:account_id/reports/summary → reports#summary
  • GET /api/v2/accounts/:account_id/reports/teams → reports#teams
  • GET /api/v2/accounts/:account_id/summary_reports/agent → summary_reports#agent
  • GET /api/v2/accounts/:account_id/summary_reports/channel → summary_reports#channel
  • GET /api/v2/accounts/:account_id/summary_reports/inbox → summary_reports#inbox
  • GET /api/v2/accounts/:account_id/summary_reports/label → summary_reports#label
  • GET /api/v2/accounts/:account_id/summary_reports/team → summary_reports#team
  • GET /api/v2/accounts/:account_id/year_in_review → year_in_review#show

WebSocket/Health (11条)

  • GET /cable → websocket#serve_cable
  • GET /hc/:slug → public/portals#show
  • GET /hc/:slug/:locale → public/portals#show
  • GET /hc/:slug/:locale/articles → public/articles#index
  • GET /hc/:slug/:locale/categories → public/categories#index
  • GET /hc/:slug/:locale/categories/:category_slug → public/categories#show
  • GET /hc/:slug/:locale/categories/:category_slug/articles → public/articles#index
  • GET /hc/:slug/articles/:article_slug → public/articles#show
  • GET /hc/:slug/sitemap.xml → public/portals#sitemap
  • GET /health → health#check
  • GET /ws → websocket#serve

Webhooks (18条)

  • GET /webhooks/email/:inbox_id/verification → email_webhook#verification
  • GET /webhooks/facebook/:page_id → facebook_webhook#verify
  • GET /webhooks/tiktok/:business_id → tiktok_webhook#verify
  • GET /webhooks/twitter/webhook → twitter_webhook#crc
  • GET /webhooks/whatsapp/:phone_number_id → whatsapp_webhook#verify
  • POST /webhooks/email/:inbox_id → email_webhook#event
  • POST /webhooks/facebook/:page_id → facebook_webhook#event
  • POST /webhooks/firecrawl → enterprise/webhooks/firecrawl#process_payload
  • POST /webhooks/line/:channel_id → line_webhook#event
  • POST /webhooks/microsoft/events → microsoft_webhook#event
  • POST /webhooks/microsoft/validation → microsoft_webhook#validation
  • POST /webhooks/stripe → enterprise/webhooks/stripe#process_payload
  • POST /webhooks/telegram/:bot_token → telegram_webhook#event
  • POST /webhooks/tiktok/:business_id → tiktok_webhook#event
  • POST /webhooks/twilio/sms/:phone_number → twilio_webhook#inbound_sms
  • POST /webhooks/twilio/status/:phone_number → twilio_webhook#delivery_status
  • POST /webhooks/twitter/webhook → twitter_webhook#event
  • POST /webhooks/whatsapp/:phone_number_id → whatsapp_webhook#event

Widget (22条)

  • DELETE /widget/labels → widget/labels#destroy
  • GET /widget/campaigns → widget/campaigns#index
  • GET /widget/contact → widget/contact#show
  • GET /widget/conversations → widget/conversations#index
  • GET /widget/conversations/toggle_status → widget/conversations#toggle_status
  • GET /widget/inbox_members → widget/inbox_members#index
  • GET /widget/messages → widget/messages#index
  • PATCH /widget/contact → widget/contact#update
  • PATCH /widget/contact/set_user → widget/contact#set_user
  • PATCH /widget/messages → widget/messages#update
  • POST /widget/config → widget/config#create
  • POST /widget/contact/destroy_custom_attributes → widget/contact#destroy_custom_attributes
  • POST /widget/conversations → widget/conversations#create
  • POST /widget/conversations/destroy_custom_attributes → widget/conversations#destroy_custom_attributes
  • POST /widget/conversations/set_custom_attributes → widget/conversations#set_custom_attributes
  • POST /widget/conversations/toggle_typing → widget/conversations#toggle_typing
  • POST /widget/conversations/transcript → widget/conversations#transcript
  • POST /widget/conversations/update_last_seen → widget/conversations#update_last_seen
  • POST /widget/direct_uploads → widget/direct_uploads#create
  • POST /widget/events → widget/events#create
  • POST /widget/labels → widget/labels#create
  • POST /widget/messages → widget/messages#create

GoChat额外路由

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