gochat/backend/internal/reporting/service.go

package reporting

import (
	"context"
	"time"

	"gorm.io/gorm"
)

// ReportingService provides CRUD and aggregation queries for reporting events and rollups.
// Reference: Chatwoot Reports::ReportingEventService + Reports::ReportingEventsRollupService
type ReportingService struct {
	db *gorm.DB
}

func NewReportingService(db *gorm.DB) *ReportingService {
	return &ReportingService{db: db}
}

// CreateEvent records a new reporting event.
func (s *ReportingService) CreateEvent(ctx context.Context, event *ReportingEvent) error {
	return s.db.WithContext(ctx).Create(event).Error
}

// GetEvent retrieves a single reporting event by ID.
func (s *ReportingService) GetEvent(ctx context.Context, id uint) (*ReportingEvent, error) {
	var event ReportingEvent
	if err := s.db.WithContext(ctx).First(&event, id).Error; err != nil {
		return nil, err
	}
	return &event, nil
}

// ListEventsByAccount returns all reporting events for an account within a time range.
func (s *ReportingService) ListEventsByAccount(ctx context.Context, accountID uint, since, until time.Time) ([]ReportingEvent, error) {
	var events []ReportingEvent
	err := s.db.WithContext(ctx).Where("account_id = ? AND event_start_time >= ? AND event_start_time <= ?", accountID, since, until).
		Find(&events).Error
	return events, err
}

// ListEventsByAccountAndName returns events filtered by account, metric name, and time range.
func (s *ReportingService) ListEventsByAccountAndName(ctx context.Context, accountID uint, name string, since, until time.Time) ([]ReportingEvent, error) {
	var events []ReportingEvent
	err := s.db.WithContext(ctx).Where("account_id = ? AND name = ? AND event_start_time >= ? AND event_start_time <= ?", accountID, name, since, until).
		Find(&events).Error
	return events, err
}

// CreateRollup records a rollup aggregation row. Uses upsert to handle the unique index constraint.
func (s *ReportingService) CreateRollup(ctx context.Context, rollup *ReportingEventsRollup) error {
	return s.db.WithContext(ctx).Where("account_id = ? AND date = ? AND dimension_type = ? AND dimension_id = ? AND metric = ?",
		rollup.AccountID, rollup.Date, rollup.DimensionType, rollup.DimensionID, rollup.Metric).
		Assign(map[string]interface{}{
			"count":                    rollup.Count,
			"sum_value":                rollup.SumValue,
			"sum_value_business_hours": rollup.SumValueBusinessHours,
		}).FirstOrCreate(rollup).Error
}

// GetRollups returns rollup records for an account within a date range.
func (s *ReportingService) GetRollups(ctx context.Context, accountID uint, dimensionType DimensionType, dimensionID uint, since, until time.Time) ([]ReportingEventsRollup, error) {
	var rollups []ReportingEventsRollup
	err := s.db.WithContext(ctx).Where("account_id = ? AND dimension_type = ? AND dimension_id = ? AND date >= ? AND date <= ?",
		accountID, dimensionType, dimensionID, since, until).
		Find(&rollups).Error
	return rollups, err
}

// GetRollupsByMetric returns rollup records for a specific metric.
func (s *ReportingService) GetRollupsByMetric(ctx context.Context, accountID uint, dimensionType DimensionType, dimensionID uint, metric RollupMetric, since, until time.Time) ([]ReportingEventsRollup, error) {
	var rollups []ReportingEventsRollup
	err := s.db.WithContext(ctx).Where("account_id = ? AND dimension_type = ? AND dimension_id = ? AND metric = ? AND date >= ? AND date <= ?",
		accountID, dimensionType, dimensionID, metric, since, until).
		Find(&rollups).Error
	return rollups, err
}

// DeleteRollupsByDate removes rollup records for a given date range (for re-computation).
func (s *ReportingService) DeleteRollupsByDate(ctx context.Context, accountID uint, since, until time.Time) error {
	return s.db.WithContext(ctx).Where("account_id = ? AND date >= ? AND date <= ?", accountID, since, until).
		Delete(&ReportingEventsRollup{}).Error
}