gochat/backend/internal/service/sla_worker_test.go

package service

import (
	"context"
	"testing"
	"time"

	"github.com/gochat/gochat/internal/model"
	"github.com/gochat/gochat/internal/worker"
)

func TestSlaProcessingJobsTriggerQueuesAccountScansAndReschedules(t *testing.T) {
	svc, db := setupAppliedSlaLifecycleTest(t)
	now := time.Date(2026, 6, 5, 16, 0, 0, 0, time.UTC)
	_, _, _, _, _ = seedAppliedSlaConversation(t, db, now.Add(-time.Hour), model.SlaPolicy{FirstResponseTimeThreshold: 60})
	_ = createTestAccount(t, db)
	wp := worker.NewWorkerPoolWithOptions(db, worker.WithNow(func() time.Time { return now }))
	registerSlaProcessingJobsWithNow(wp, db, svc, func() time.Time { return now })

	if _, err := EnqueueSlaAccountsScan(context.Background(), wp, now); err != nil {
		t.Fatalf("enqueue sla scan: %v", err)
	}
	processed, err := wp.ProcessOne(context.Background())
	if err != nil || !processed {
		t.Fatalf("process trigger job: processed=%v err=%v", processed, err)
	}

	var accountJobCount int64
	if err := db.Model(&model.BackgroundJob{}).Where("job_type = ? AND queue = ? AND status = ?", TaskTypeSlaProcessAccount, "medium", model.BackgroundJobStatusQueued).Count(&accountJobCount).Error; err != nil {
		t.Fatalf("count account jobs: %v", err)
	}
	if accountJobCount != 1 {
		t.Fatalf("expected one account scan job for accounts with SLA policies, got %d", accountJobCount)
	}

	var nextTrigger model.BackgroundJob
	if err := db.Where("job_type = ? AND status = ?", TaskTypeSlaTriggerAccounts, model.BackgroundJobStatusQueued).First(&nextTrigger).Error; err != nil {
		t.Fatalf("load next trigger job: %v", err)
	}
	if !nextTrigger.ScheduledAt.Equal(now.Add(slaScanInterval)) {
		t.Fatalf("expected next trigger at %s, got %s", now.Add(slaScanInterval), nextTrigger.ScheduledAt)
	}
}

func TestSlaProcessingJobsProcessAccountQueuesAndEvaluatesAppliedSlas(t *testing.T) {
	svc, db := setupAppliedSlaLifecycleTest(t)
	now := time.Date(2026, 6, 5, 16, 30, 0, 0, time.UTC)
	account, _, _, policy, conversation := seedAppliedSlaConversation(t, db, time.Now().Add(-2*time.Hour), model.SlaPolicy{FirstResponseTimeThreshold: 60})
	applied, err := svc.CreateFromConversation(context.Background(), account.ID, conversation.ID, policy.ID)
	if err != nil {
		t.Fatalf("create applied sla: %v", err)
	}
	wp := worker.NewWorkerPoolWithOptions(db, worker.WithNow(func() time.Time { return now }))
	registerSlaProcessingJobsWithNow(wp, db, svc, func() time.Time { return now })

	if _, err := wp.Enqueue(context.Background(), TaskTypeSlaProcessAccount, slaProcessAccountJob{AccountID: account.ID}, worker.WithQueue("medium")); err != nil {
		t.Fatalf("enqueue account job: %v", err)
	}
	processed, err := wp.ProcessOne(context.Background())
	if err != nil || !processed {
		t.Fatalf("process account job: processed=%v err=%v", processed, err)
	}

	var appliedJobCount int64
	if err := db.Model(&model.BackgroundJob{}).Where("job_type = ? AND status = ?", TaskTypeSlaProcessApplied, model.BackgroundJobStatusQueued).Count(&appliedJobCount).Error; err != nil {
		t.Fatalf("count applied jobs: %v", err)
	}
	if appliedJobCount != 1 {
		t.Fatalf("expected one applied SLA job, got %d", appliedJobCount)
	}

	processed, err = wp.ProcessOne(context.Background())
	if err != nil || !processed {
		t.Fatalf("process applied job: processed=%v err=%v", processed, err)
	}
	var reloaded model.AppliedSLA
	if err := db.First(&reloaded, applied.ID).Error; err != nil {
		t.Fatalf("reload applied sla: %v", err)
	}
	if reloaded.SLAStatus != model.SLAStatusActiveWithMisses {
		t.Fatalf("expected SLA miss after durable evaluation, got %s", reloaded.SLAStatus)
	}

	if _, err := wp.Enqueue(context.Background(), TaskTypeSlaProcessApplied, slaProcessAppliedJob{AppliedSlaID: applied.ID}, worker.WithQueue("medium")); err != nil {
		t.Fatalf("enqueue duplicate applied job: %v", err)
	}
	processed, err = wp.ProcessOne(context.Background())
	if err != nil || !processed {
		t.Fatalf("process duplicate applied job: processed=%v err=%v", processed, err)
	}
	var eventCount int64
	if err := db.Model(&model.SlaEvent{}).Where("applied_sla_id = ?", applied.ID).Count(&eventCount).Error; err != nil {
		t.Fatalf("count sla events: %v", err)
	}
	if eventCount != 1 {
		t.Fatalf("expected durable duplicate evaluation to stay idempotent, got %d events", eventCount)
	}
}

func TestSlaProcessingJobsRetryMissingAppliedSla(t *testing.T) {
	svc, db := setupAppliedSlaLifecycleTest(t)
	now := time.Date(2026, 6, 5, 17, 0, 0, 0, time.UTC)
	wp := worker.NewWorkerPoolWithOptions(db, worker.WithNow(func() time.Time { return now }), worker.WithBackoff(func(attempt int) time.Duration { return time.Minute }))
	registerSlaProcessingJobsWithNow(wp, db, svc, func() time.Time { return now })

	if _, err := wp.Enqueue(context.Background(), TaskTypeSlaProcessApplied, slaProcessAppliedJob{AppliedSlaID: 9999}, worker.WithQueue("medium"), worker.WithMaxAttempts(3)); err != nil {
		t.Fatalf("enqueue missing applied job: %v", err)
	}
	processed, err := wp.ProcessOne(context.Background())
	if err == nil || !processed {
		t.Fatalf("expected missing applied SLA to retry, processed=%v err=%v", processed, err)
	}
	var job model.BackgroundJob
	if err := db.Where("job_type = ?", TaskTypeSlaProcessApplied).First(&job).Error; err != nil {
		t.Fatalf("load applied job: %v", err)
	}
	if job.Status != model.BackgroundJobStatusRetrying || job.LastError == "" {
		t.Fatalf("expected retrying applied SLA job with error, got status=%s last_error=%q", job.Status, job.LastError)
	}
}