44 lines
2.5 KiB
Go
44 lines
2.5 KiB
Go
package model
|
|
|
|
import (
|
|
"time"
|
|
)
|
|
|
|
// AssignmentPolicy represents a conversation assignment policy for an account.
|
|
// Reference: Chatwoot app/models/assignment_policy.rb + M5 spec
|
|
type AssignmentPolicy struct {
|
|
ID uint `gorm:"primaryKey" json:"id"`
|
|
AccountID uint `gorm:"not null;index;uniqueIndex:idx_account_policy_name" json:"account_id"`
|
|
Name string `gorm:"size:255;not null;uniqueIndex:idx_account_policy_name" json:"name"`
|
|
Description string `gorm:"type:text" json:"description"`
|
|
AssignmentOrder int `gorm:"default:0" json:"assignment_order"` // 0=round_robin, 1=balanced (enterprise)
|
|
ConversationPriority int `gorm:"default:0" json:"conversation_priority"` // 0=earliest_created, 1=longest_waiting
|
|
FairDistributionLimit int `gorm:"default:100" json:"fair_distribution_limit"`
|
|
FairDistributionWindow int `gorm:"default:3600" json:"fair_distribution_window"`
|
|
ExcludeOlderThanHours *int `gorm:"default:168" json:"exclude_older_than_hours"`
|
|
Enabled bool `gorm:"default:true" json:"enabled"`
|
|
CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"`
|
|
UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"`
|
|
|
|
Account Account `gorm:"foreignKey:AccountID" json:"account,omitempty"`
|
|
InboxAssignmentPolicies []InboxAssignmentPolicy `gorm:"foreignKey:AssignmentPolicyID" json:"inbox_assignment_policies,omitempty"`
|
|
}
|
|
|
|
func (AssignmentPolicy) TableName() string { return "assignment_policies" }
|
|
|
|
// InboxAssignmentPolicy represents the join between Inbox and AssignmentPolicy.
|
|
// Each Inbox can only be associated with one AssignmentPolicy.
|
|
// Reference: Chatwoot app/models/inbox_assignment_policy.rb + M5 spec
|
|
type InboxAssignmentPolicy struct {
|
|
ID uint `gorm:"primaryKey" json:"id"`
|
|
InboxID uint `gorm:"not null;uniqueIndex" json:"inbox_id"`
|
|
AssignmentPolicyID uint `gorm:"not null;index" json:"assignment_policy_id"`
|
|
CreatedAt time.Time `gorm:"autoCreateTime" json:"created_at"`
|
|
UpdatedAt time.Time `gorm:"autoUpdateTime" json:"updated_at"`
|
|
|
|
Inbox Inbox `gorm:"foreignKey:InboxID" json:"inbox,omitempty"`
|
|
AssignmentPolicy AssignmentPolicy `gorm:"foreignKey:AssignmentPolicyID" json:"assignment_policy,omitempty"`
|
|
}
|
|
|
|
func (InboxAssignmentPolicy) TableName() string { return "inbox_assignment_policies" }
|