933 lines
37 KiB
JSON
933 lines
37 KiB
JSON
{
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"PROFILE_SETTINGS": {
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"LINK": "个人资料设置",
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"TITLE": "个人资料设置",
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"BTN_TEXT": "更新个人资料",
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"DELETE_AVATAR": "删除头像",
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"AVATAR_DELETE_SUCCESS": "头像已成功删除",
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"AVATAR_DELETE_FAILED": "删除头像时出现错误，请重试",
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"UPDATE_SUCCESS": "您的个人资料已更新成功",
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"PASSWORD_UPDATE_SUCCESS": "您的密码已成功更改。",
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"AFTER_EMAIL_CHANGED": "您的个人资料已成功更新，请在您的登录凭据更改后重新登录",
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"FORM": {
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"PICTURE": "个人资料图片",
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"AVATAR": "头像",
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"ERROR": "请修正表单错误",
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"REMOVE_IMAGE": "删除",
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"UPLOAD_IMAGE": "上传头像",
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"UPDATE_IMAGE": "更新头像",
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"PROFILE_SECTION": {
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"TITLE": "个人信息",
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"NOTE": "您的电子邮件地址是您的身份并用于登录。"
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},
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"SEND_MESSAGE": {
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"TITLE": "发送消息的快捷键",
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"NOTE": "您可以根据您的输入偏好选择一个快捷键（输入或 Cmd/Ctrl+Enter）。",
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"UPDATE_SUCCESS": "您的设置已经更新成功",
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"CARD": {
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"ENTER_KEY": {
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"HEADING": "Enter (↵)",
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"CONTENT": "按 Enter 键发送消息，而不是点击发送按钮。"
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},
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"CMD_ENTER_KEY": {
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"HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)",
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"CONTENT": "按 Cmd/Ctrl + Enter 发送消息，而不是点击发送按钮。"
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}
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}
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},
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"INTERFACE_SECTION": {
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"TITLE": "界面",
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"NOTE": "自定义您的仪表板外观和风格。",
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"FONT_SIZE": {
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"TITLE": "字体大小",
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"NOTE": "根据您的偏好调整仪表板中的文本大小。",
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"UPDATE_SUCCESS": "您的字体设置已成功更新",
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"UPDATE_ERROR": "更新字体设置时出错，请重试",
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"OPTIONS": {
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"SMALLER": "较小",
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"SMALL": "小",
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"DEFAULT": "默认",
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"LARGE": "大",
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"LARGER": "较大",
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"EXTRA_LARGE": "特大"
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}
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},
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"LANGUAGE": {
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"TITLE": "首选语言",
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"NOTE": "选择您想要使用的语言。",
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"UPDATE_SUCCESS": "您的语言设置已成功更新",
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"UPDATE_ERROR": "更新语言设置时出错，请重试",
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"USE_ACCOUNT_DEFAULT": "使用账户默认值"
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}
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},
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"MESSAGE_SIGNATURE_SECTION": {
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"TITLE": "个人消息签名",
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"NOTE": "创建一个唯一的消息签名，显示在您从任何收件箱发送的消息末尾。您也可以包含内联图片，支持在直播聊天、电子邮件和 API 收件箱中使用。",
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"BTN_TEXT": "保存消息签名",
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"API_ERROR": "无法保存签名！请重试",
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"API_SUCCESS": "签名保存成功",
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"IMAGE_UPLOAD_ERROR": "无法上传图片！请再试一次",
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"IMAGE_UPLOAD_SUCCESS": "图片添加成功。请点击保存签名。",
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"IMAGE_UPLOAD_SIZE_ERROR": "图片大小应小于 {size}MB",
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"INLINE_IMAGE_WARNING": "粘贴的内联图片已被移除。请使用图片上传按钮为签名添加图片。"
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},
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"MESSAGE_SIGNATURE": {
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"LABEL": "消息签名",
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"ERROR": "消息签名不能为空",
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"PLACEHOLDER": "在此插入您的个人消息签名。"
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},
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"PASSWORD_SECTION": {
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"TITLE": "密码",
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"NOTE": "更新您的密码会在多个设备中重置您的登录信息。",
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"BTN_TEXT": "更改密码"
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},
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"SECURITY_SECTION": {
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"TITLE": "安全",
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"NOTE": "管理您账户的额外安全功能。",
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"MFA_BUTTON": "管理双因素认证"
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},
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"ACCESS_TOKEN": {
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"TITLE": "访问令牌",
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"NOTE": "如果您正在构建基于 API 的集成，可以使用此令牌",
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"COPY": "复制",
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"RESET": "重置",
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"CONFIRM_RESET": "您确定吗？",
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"CONFIRM_HINT": "再次点击以确认",
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"RESET_SUCCESS": "成功重新生成访问令牌",
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"RESET_ERROR": "无法重新生成访问令牌。请重试"
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},
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"AUDIO_NOTIFICATIONS_SECTION": {
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"TITLE": "音频提醒",
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"NOTE": "在仪表板中为新消息和会话启用音频提醒。",
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"PLAY": "播放声音",
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"ALERT_TYPES": {
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"NONE": "无",
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"MINE": "分配给我的",
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"ALL": "所有",
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"ASSIGNED": "分配给我的会话",
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"UNASSIGNED": "未分配的会话",
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"NOTME": "分配给其他人的开放会话"
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},
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"ALERT_COMBINATIONS": {
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"NONE": "您尚未选择任何选项，您不会收到任何音频提醒。",
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"ASSIGNED": "您将收到分配给您的会话的提醒。",
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"UNASSIGNED": "您将收到任何未分配会话的提醒。",
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"NOTME": "您将收到分配给其他人的会话的提醒。",
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"ASSIGNED+UNASSIGNED": "您将收到分配给您的会话和任何未处理会话的提醒。",
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"ASSIGNED+NOTME": "您将收到分配给您的会话和分配给其他人的会话的提醒，但不会收到未分配会话的提醒。",
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"NOTME+UNASSIGNED": "您将收到未处理会话和分配给其他人的会话的提醒。",
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"ASSIGNED+NOTME+UNASSIGNED": "您将收到所有会话的提醒。"
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},
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"ALERT_TYPE": {
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"TITLE": "会话提醒事件",
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"NONE": "无",
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"ASSIGNED": "分配会话",
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"ALL_CONVERSATIONS": "所有会话"
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},
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"DEFAULT_TONE": {
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"TITLE": "提醒音调："
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},
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"CONDITIONS": {
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"TITLE": "提醒条件：",
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"CONDITION_ONE": "仅在浏览器窗口未激活时发送音频提醒",
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"CONDITION_TWO": "每30秒发送一次提醒，直到所有分配的会话被阅读"
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},
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"SOUND_PERMISSION_ERROR": "您的浏览器中禁用了自动播放。要自动听到提醒，请在浏览器设置中启用声音权限或与页面进行交互。",
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"READ_MORE": "阅读更多"
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},
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"EMAIL_NOTIFICATIONS_SECTION": {
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"TITLE": "电子邮件通知",
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"NOTE": "在此更新您的电子邮件通知设置",
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"CONVERSATION_ASSIGNMENT": "当对话分配给我时发送电子邮件通知",
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"CONVERSATION_CREATION": "当对话分配给我时发送电子邮件通知",
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"CONVERSATION_MENTION": "当您在会话中被提及时发送电子邮件通知",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "在已分配的会话中创建新消息时发送电子邮件通知",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "当参与会话中创建新消息时发送电子邮件通知",
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"SLA_MISSED_FIRST_RESPONSE": "当会话错过首次响应 SLA 时发送电子邮件通知",
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"SLA_MISSED_NEXT_RESPONSE": "当会话错过下次响应 SLA 时发送电子邮件通知",
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"SLA_MISSED_RESOLUTION": "当会话错过解决 SLA 时发送电子邮件通知"
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},
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"NOTIFICATIONS": {
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"TITLE": "通知偏好",
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"TYPE_TITLE": "通知类型",
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"EMAIL": "电子邮件",
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"PUSH": "推送通知",
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"TYPES": {
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"CONVERSATION_CREATED": "新会话已创建",
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"CONVERSATION_ASSIGNED": "会话已分配给您",
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"CONVERSATION_MENTION": "您在会话中被提及",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "在分配的会话中创建了新消息",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "在参与的会话中创建了新消息",
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"SLA_MISSED_FIRST_RESPONSE": "会话错过了首次响应 SLA",
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"SLA_MISSED_NEXT_RESPONSE": "会话错过了下次响应 SLA",
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"SLA_MISSED_RESOLUTION": "会话错过了解决 SLA"
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},
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"BROWSER_PERMISSION": "为您的浏览器启用推送通知，以便您能够接收它们"
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},
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"API": {
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"UPDATE_SUCCESS": "您的通知设置已成功更新",
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"UPDATE_ERROR": "更新配置时出错，请再试一次"
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},
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"PUSH_NOTIFICATIONS_SECTION": {
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"TITLE": "推送通知",
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"NOTE": "在此更新您的推送通知设置",
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"CONVERSATION_ASSIGNMENT": "当对话被分配给我时发送推送通知",
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"CONVERSATION_CREATION": "创建新对话时发送推送通知",
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"CONVERSATION_MENTION": "当您在会话中被提及时发送推送通知",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "在已分配的会话中创建新消息时发送推送通知",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "当参与会话中创建新消息时发送推送通知",
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"HAS_ENABLED_PUSH": "您已启用此浏览器的推送。",
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"REQUEST_PUSH": "启用推送通知",
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"SLA_MISSED_FIRST_RESPONSE": "当会话错过首次响应 SLA 时发送推送通知",
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"SLA_MISSED_NEXT_RESPONSE": "当会话错过下次响应 SLA 时发送推送通知",
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"SLA_MISSED_RESOLUTION": "当会话错过解决 SLA 时发送推送通知"
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},
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"PROFILE_IMAGE": {
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"LABEL": "头像"
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},
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"NAME": {
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"LABEL": "您的全名",
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"ERROR": "请输入一个有效的全名",
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"PLACEHOLDER": "请输入您的姓名"
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},
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"DISPLAY_NAME": {
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"LABEL": "展示名",
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"ERROR": "请输入一个有效的全名",
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"PLACEHOLDER": "请输入显示名称，将会在对话中显示"
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},
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"AVAILABILITY": {
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"LABEL": "有效的",
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"STATUS": {
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"ONLINE": "在线",
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"BUSY": "忙碌中",
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"OFFLINE": "离线"
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},
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"SET_AVAILABILITY_SUCCESS": "可用性已成功设置",
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"SET_AVAILABILITY_ERROR": "无法设置可用性，请重试",
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"IMPERSONATING_ERROR": "当您处于模拟用户状态时，无法更改其在线状态"
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},
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"EMAIL": {
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"LABEL": "您的电子邮件地址",
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"ERROR": "请输入一个有效的电子邮件",
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"PLACEHOLDER": "请输入您的名字，这将会在对话中显示"
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},
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"CURRENT_PASSWORD": {
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"LABEL": "当前密码",
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"ERROR": "请输入当前密码",
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"PLACEHOLDER": "请输入当前密码"
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},
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"PASSWORD": {
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"LABEL": "新密码",
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"ERROR": "请输入长度6或更长的密码",
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"PLACEHOLDER": "请输入新密码"
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},
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"PASSWORD_CONFIRMATION": {
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"LABEL": "重新输入一次密码",
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"ERROR": "两次密码不一致",
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"PLACEHOLDER": "请重新输入您的新密码"
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}
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}
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},
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"SIDEBAR_ITEMS": {
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"CHANGE_AVAILABILITY_STATUS": "更改",
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"CHANGE_ACCOUNTS": "切换账户",
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"SWITCH_ACCOUNT": "切换账户",
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"CONTACT_SUPPORT": "联系支持",
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"SELECTOR_SUBTITLE": "从以下列表中选择一个账户",
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"PROFILE_SETTINGS": "个人资料设置",
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"YEAR_IN_REVIEW": "年度回顾",
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"KEYBOARD_SHORTCUTS": "键盘快捷键",
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"APPEARANCE": "更改外观",
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"SUPER_ADMIN_CONSOLE": "超级管理员控制台",
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"DOCS": "阅读文档",
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"CHANGELOG": "更新日志",
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"LOGOUT": "注销"
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},
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"APP_GLOBAL": {
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"TRIAL_MESSAGE": "剩余试用期天数",
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"TRAIL_BUTTON": "立即购买",
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"DELETED_USER": "已删除用户",
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"EMAIL_VERIFICATION_PENDING": "您似乎尚未验证您的电子邮件地址。请检查您的收件箱以获取验证邮件。",
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"RESEND_VERIFICATION_MAIL": "重新发送验证邮件",
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"EMAIL_VERIFICATION_SENT": "验证邮件已发送。请检查您的收件箱。",
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"ACCOUNT_SUSPENDED": {
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"TITLE": "账户已暂停",
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"MESSAGE": "您的账户已被暂停。请联系支持团队以获取更多信息。"
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},
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"NO_ACCOUNTS": {
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"TITLE": "未找到账户",
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"MESSAGE_CLOUD": "您目前不属于任何账户。如果您认为这是错误的，请联系我们的支持团队。",
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"MESSAGE_SELF_HOSTED": "您目前不属于任何账户。请联系您的管理员。",
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"LOGOUT": "注销"
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}
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},
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"COMPONENTS": {
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"CODE": {
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"BUTTON_TEXT": "复制",
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"CODEPEN": "在 CodePen 中打开",
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"COPY_SUCCESSFUL": "已复制到剪贴板",
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"COPY_FAILED": "无法复制，请手动选择并复制代码。"
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},
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"SHOW_MORE_BLOCK": {
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"SHOW_MORE": "显示更多",
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"SHOW_LESS": "显示更少"
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},
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"FILE_BUBBLE": {
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"DOWNLOAD": "下载",
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"UPLOADING": "上传中...",
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"INSTAGRAM_STORY_UNAVAILABLE": "本信息不存在",
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"INSTAGRAM_STORY_REPLY": "回复您的故事:"
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},
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"LOCATION_BUBBLE": {
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"SEE_ON_MAP": "在地图上查看"
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},
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"FORM_BUBBLE": {
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"SUBMIT": "提交"
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},
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"MEDIA": {
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"IMAGE_UNAVAILABLE": "此图片不再可用。",
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"LOADING_FAILED": "加载失败"
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}
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},
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"CONFIRM_EMAIL": "正在验证...",
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"SETTINGS": {
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"INBOXES": {
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"NEW_INBOX": "添加收件箱"
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}
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},
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"SIDEBAR": {
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"NO_ITEMS": "无项目",
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"CURRENTLY_VIEWING_ACCOUNT": "当前查看：",
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"SWITCH": "切换",
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"INBOX_VIEW": "收件箱视图",
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"CONVERSATIONS": "会话",
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"INBOX": "我的收件箱",
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"ALL_CONVERSATIONS": "所有会话",
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"MENTIONED_CONVERSATIONS": "提及",
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"PARTICIPATING_CONVERSATIONS": "参与者",
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"UNATTENDED_CONVERSATIONS": "未处理",
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"REPORTS": "报告",
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"SETTINGS": "设置",
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"CONTACTS": "联系人",
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"ACTIVE": "状态",
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"COMPANIES": "公司",
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"ALL_COMPANIES": "所有公司",
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"CAPTAIN": "Captain",
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"CAPTAIN_ASSISTANTS": "助手",
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"CAPTAIN_DOCUMENTS": "文档",
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"CAPTAIN_RESPONSES": "常见问题",
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"CAPTAIN_TOOLS": "工具",
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"CAPTAIN_SCENARIOS": "场景",
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"CAPTAIN_PLAYGROUND": "试验场",
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"CAPTAIN_INBOXES": "收件箱",
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"CAPTAIN_SETTINGS": "设置",
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"HOME": "首页",
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"AGENTS": "客服",
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"AGENT_BOTS": "机器人",
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"AUDIT_LOGS": "审计日志",
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"INBOXES": "收件箱",
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"NOTIFICATIONS": "消息通知",
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"CANNED_RESPONSES": "预设回复",
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"INTEGRATIONS": "集成方式",
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"PROFILE_SETTINGS": "个人资料设置",
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"ACCOUNT_SETTINGS": "账户设置",
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"APPLICATIONS": "应用程序",
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"LABELS": "标签",
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"CUSTOM_ATTRIBUTES": "自定义属性",
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"AUTOMATION": "自动化",
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"MACROS": "宏",
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"TEAMS": "团队",
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"BILLING": "计费",
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"CUSTOM_VIEWS_FOLDER": "文件夹",
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"CUSTOM_VIEWS_SEGMENTS": "分段",
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"ALL_CONTACTS": "所有联系人",
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"TAGGED_WITH": "标记为",
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"NEW_LABEL": "新标签",
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"NEW_TEAM": "新团队",
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"NEW_INBOX": "新收件箱",
|
|
"REPORTS_CONVERSATION": "会话",
|
|
"CSAT": "客户满意度",
|
|
"LIVE_CHAT": "在线聊天",
|
|
"SMS": "短信",
|
|
"WHATSAPP": "WhatsApp",
|
|
"CAMPAIGNS": "活动",
|
|
"ONGOING": "进行中",
|
|
"ONE_OFF": "一次性",
|
|
"REPORTS_SLA": "SLA",
|
|
"REPORTS_BOT": "机器人",
|
|
"REPORTS_AGENT": "客服",
|
|
"REPORTS_LABEL": "标签",
|
|
"REPORTS_INBOX": "收件箱",
|
|
"REPORTS_TEAM": "团队",
|
|
"AGENT_ASSIGNMENT": "客服分配",
|
|
"SET_AVAILABILITY_TITLE": "将自己设置为",
|
|
"SET_YOUR_AVAILABILITY": "设置您的可用性",
|
|
"SLA": "SLA",
|
|
"CUSTOM_ROLES": "自定义角色",
|
|
"BETA": "测试版",
|
|
"REPORTS_OVERVIEW": "概览",
|
|
"REAUTHORIZE": "您的收件箱连接已过期，请重新连接以继续接收和发送消息",
|
|
"HELP_CENTER": {
|
|
"TITLE": "帮助中心",
|
|
"ARTICLES": "文章",
|
|
"CATEGORIES": "类别",
|
|
"LOCALES": "语言",
|
|
"SETTINGS": "设置"
|
|
},
|
|
"CHANNELS": "频道",
|
|
"SET_AUTO_OFFLINE": {
|
|
"TEXT": "自动标记离线状态",
|
|
"INFO_TEXT": "当您不使用应用程序或仪表板时，让系统自动标记您离线。",
|
|
"INFO_SHORT": "当您不使用应用程序时自动标记离线。"
|
|
},
|
|
"DOCS": "阅读文档",
|
|
"CAPTAIN_AI": "Copilot 配置",
|
|
"CONVERSATION_WORKFLOW": "会话工作流"
|
|
},
|
|
"CAPTAIN_SETTINGS": {
|
|
"TITLE": "Copilot 配置",
|
|
"DESCRIPTION": "配置平台 AI 服务商、账户功能模型与回复行为。Copilot 在系统中始终可用，Provider 配置保存后无需重启即可生效。",
|
|
"LOADING": "正在加载 Copilot 配置...",
|
|
"NOT_AVAILABLE": "无法加载 Copilot 配置。",
|
|
"STATUS": {
|
|
"TITLE": "运行状态",
|
|
"DESCRIPTION": "查看平台配置完整性和最近一次连接测试结果。",
|
|
"CONFIGURATION": "Provider 配置",
|
|
"ALWAYS_ENABLED": "Copilot 全局启用且不可关闭",
|
|
"APPLIED": "{provider} · {model}，生效于 {time}",
|
|
"CONFIGURED": "配置完整",
|
|
"INCOMPLETE": "配置不完整",
|
|
"CONNECTION": "连接状态",
|
|
"NOT_TESTED": "尚未测试连接",
|
|
"CONNECTED": "连接正常",
|
|
"ERROR": "连接异常",
|
|
"UNKNOWN": "未知"
|
|
},
|
|
"PROVIDER": {
|
|
"TITLE": "平台 Provider",
|
|
"DESCRIPTION": "Chat 与 Embedding 配置对整套 GoChat 安装生效。只有 SuperAdmin 可以修改和测试。",
|
|
"READ_ONLY": "当前账户管理员只能查看平台配置状态。请联系 SuperAdmin 修改 Provider 或执行连接测试。",
|
|
"CHAT_TITLE": "对话模型",
|
|
"EMBEDDING_TITLE": "Embedding 模型",
|
|
"RELIABILITY_TITLE": "生成与可靠性",
|
|
"PROVIDER": "服务商",
|
|
"MODEL": "默认模型",
|
|
"BASE_URL": "接口地址",
|
|
"API_KEY": "API Key",
|
|
"API_KEY_PLACEHOLDER": "请输入 API Key",
|
|
"API_KEY_CONFIGURED": "已配置：{masked}。留空表示保持不变。",
|
|
"API_KEY_MASKED": "已保存",
|
|
"API_KEY_HELP": "API Key 明文写入受保护的安装配置表；页面和读取接口永不返回明文。",
|
|
"CLEAR_CHAT_KEY": "清除已保存的 Chat API Key",
|
|
"CLEAR_EMBEDDING_KEY": "清除已保存的 Embedding API Key",
|
|
"CLEAR_KEY_CONFIRM": "清除 API Key 会让相关 Provider 立即变为配置不完整。确认继续吗？",
|
|
"EMBEDDING_MODE": "凭据模式",
|
|
"REUSE_CHAT": "复用 Chat 凭据",
|
|
"SEPARATE_EMBEDDING": "独立 Embedding 配置",
|
|
"EMBEDDING_PROVIDER": "Embedding 服务商",
|
|
"EMBEDDING_BASE_URL": "Embedding 接口地址",
|
|
"EMBEDDING_API_KEY": "Embedding API Key",
|
|
"EMBEDDING_MODEL": "Embedding 模型",
|
|
"DIMENSIONS": "向量维度",
|
|
"DIMENSIONS_CONFIRM": "修改 Embedding 向量维度后必须重建已有索引，否则语义搜索不可用。确认保存新维度吗？",
|
|
"ANTHROPIC_EMBEDDING_ERROR": "Anthropic 不提供 Embedding API。请选择独立 Embedding 配置并使用 OpenAI 或 OpenAI Compatible 服务商。",
|
|
"MAX_TOKENS": "最大输出 Tokens",
|
|
"TIMEOUT": "超时时间（秒）",
|
|
"RETRIES": "最大重试次数",
|
|
"REINDEX_TITLE": "知识库 Embedding 重建",
|
|
"REINDEX_DESCRIPTION": "在修改 Embedding 模型或向量维度后，重建所有帮助中心文章向量。",
|
|
"REINDEX": "开始重建",
|
|
"REINDEXING": "重建中...",
|
|
"REINDEX_CONFIRM": "重建期间知识库语义搜索结果可能暂时不完整。确认开始重建全部文章 Embedding 吗？",
|
|
"REINDEX_PROGRESS": "已处理 {processed}/{total}，失败 {failed}",
|
|
"TEST": "测试连接",
|
|
"TESTING": "测试中...",
|
|
"SAVE": "保存平台配置",
|
|
"SAVING": "保存中..."
|
|
},
|
|
"MODEL_CONFIG": {
|
|
"TITLE": "当前账户模型",
|
|
"DESCRIPTION": "为各项功能指定模型 ID；留在平台默认值即可跟随 Provider 默认模型。支持输入任意兼容模型 ID。",
|
|
"MODEL_ID_PLACEHOLDER": "输入模型 ID",
|
|
"APPLY": "应用",
|
|
"EDITOR": {
|
|
"TITLE": "编辑器改写",
|
|
"DESCRIPTION": "用于智能撰写、语法修正、语气调整和内容润色。"
|
|
},
|
|
"ASSISTANT": {
|
|
"TITLE": "助手",
|
|
"DESCRIPTION": "用于 Assistant Playground、自动辅助和知识库回答。"
|
|
},
|
|
"COPILOT": {
|
|
"TITLE": "Copilot 对话",
|
|
"DESCRIPTION": "用于客服侧边栏问答、回复建议、摘要和翻译。"
|
|
}
|
|
},
|
|
"FEATURES": {
|
|
"TITLE": "当前账户功能",
|
|
"DESCRIPTION": "控制当前账户的具体 AI 能力；这些开关不会关闭系统级 Copilot。",
|
|
"HELP_CENTER_SEARCH": {
|
|
"TITLE": "知识库语义搜索",
|
|
"DESCRIPTION": "使用平台 Embedding 模型对帮助中心文章执行语义搜索。"
|
|
},
|
|
"LABEL_SUGGESTION": {
|
|
"TITLE": "标签建议",
|
|
"DESCRIPTION": "根据会话内容建议相关标签；是否自动应用由下方回复行为控制。",
|
|
"MODEL_TITLE": "标签建议模型",
|
|
"MODEL_DESCRIPTION": "可指定不同于账户默认值的兼容模型 ID。"
|
|
}
|
|
},
|
|
"BEHAVIOR": {
|
|
"TITLE": "回复行为",
|
|
"DESCRIPTION": "设置当前账户的默认语气、语言、长度和自动化策略。Assistant 自身配置优先于这些默认值。",
|
|
"TONE": "回复语气",
|
|
"TONES": {
|
|
"PROFESSIONAL": "专业",
|
|
"FRIENDLY": "友好",
|
|
"CASUAL": "轻松",
|
|
"FORMAL": "正式"
|
|
},
|
|
"LANGUAGE": "回复语言",
|
|
"LANGUAGE_PLACEHOLDER": "auto 或语言代码",
|
|
"MAX_LENGTH": "最大回复长度",
|
|
"CUSTOM_PROMPT": "附加指令",
|
|
"CUSTOM_PROMPT_PLACEHOLDER": "例如：回复中优先给出可执行步骤。",
|
|
"CUSTOM_PROMPT_HELP": "附加到当前账户的默认提示词，最多 1000 字。",
|
|
"AUTO_LABEL": "自动应用标签",
|
|
"AUTO_LABEL_HELP": "自动应用标签建议结果。",
|
|
"AUTO_FOLLOW_UP": "自动创建跟进",
|
|
"AUTO_FOLLOW_UP_HELP": "根据 AI 建议创建跟进任务。",
|
|
"AUTO_REPLY": "自动回复客户",
|
|
"AUTO_REPLY_HELP": "高风险能力；启用前请确认 Assistant 与 Inbox 已正确绑定。",
|
|
"AUTO_REPLY_CONFIRM": "自动回复会直接向客户发送 AI 内容。请确认 Assistant、知识库、Guardrails 和 Inbox 绑定均已配置，仍要启用吗？",
|
|
"SAVE": "保存回复行为",
|
|
"SAVING": "保存中..."
|
|
},
|
|
"API": {
|
|
"ACCOUNT_SUCCESS": "账户 Copilot 配置已更新。",
|
|
"PROVIDER_SUCCESS": "平台 Provider 配置已保存并立即生效。",
|
|
"TEST_SUCCESS": "Chat 与 Embedding 连接测试通过。",
|
|
"TEST_ERROR": "连接测试已完成，但至少有一项失败。",
|
|
"REINDEX_STARTED": "知识库 Embedding 重建已开始。",
|
|
"REINDEX_COMPLETE": "知识库 Embedding 重建已完成。",
|
|
"ERROR": "Copilot 配置更新失败，请重试。"
|
|
}
|
|
},
|
|
"BILLING_SETTINGS": {
|
|
"TITLE": "计费方式",
|
|
"DESCRIPTION": "在此管理您的订阅，升级您的计划并为您的团队获取更多功能。",
|
|
"CURRENT_PLAN": {
|
|
"TITLE": "当前计划",
|
|
"PLAN_NOTE": "您当前订阅的是 **{plan}** 计划，拥有 **{quantity}** 个许可证",
|
|
"SEAT_COUNT": "座位数",
|
|
"RENEWS_ON": "续订于"
|
|
},
|
|
"VIEW_PRICING": "查看价格",
|
|
"MANAGE_SUBSCRIPTION": {
|
|
"TITLE": "管理您的订阅",
|
|
"DESCRIPTION": "查看您之前的发票，编辑您的账单详细信息或取消您的订阅。",
|
|
"BUTTON_TXT": "前往账单门户"
|
|
},
|
|
"CAPTAIN": {
|
|
"TITLE": "Captain",
|
|
"DESCRIPTION": "管理 Captain AI 的使用和积分。",
|
|
"BUTTON_TXT": "购买更多积分",
|
|
"DOCUMENTS": "文档",
|
|
"RESPONSES": "常见问题",
|
|
"UPGRADE": "Captain 在免费计划中不可用，立即升级以获取助手、副驾驶等更多功能。",
|
|
"REFRESH_CREDITS": "刷新"
|
|
},
|
|
"CHAT_WITH_US": {
|
|
"TITLE": "需要帮助吗？",
|
|
"DESCRIPTION": "您在计费方面遇到任何问题吗？我们在此为您提供帮助。",
|
|
"BUTTON_TXT": "联系我们"
|
|
},
|
|
"NO_BILLING_USER": "您的计费账户正在配置中。请刷新页面并重试。",
|
|
"TOPUP": {
|
|
"BUY_CREDITS": "购买更多积分",
|
|
"MODAL_TITLE": "购买 AI 积分",
|
|
"MODAL_DESCRIPTION": "为 Captain AI 购买额外积分。",
|
|
"CREDITS": "积分",
|
|
"ONE_TIME": "一次性",
|
|
"POPULAR": "最受欢迎",
|
|
"NOTE_TITLE": "注意：",
|
|
"NOTE_DESCRIPTION": "积分立即到账，6 个月内有效。使用积分需要有效的订阅。购买的积分将在月度计划积分之后消耗。",
|
|
"CANCEL": "取消",
|
|
"PURCHASE": "购买积分",
|
|
"LOADING": "正在加载选项……",
|
|
"FETCH_ERROR": "加载积分选项失败，请重试。",
|
|
"PURCHASE_ERROR": "购买处理失败，请重试。",
|
|
"PURCHASE_SUCCESS": "已成功为您的账户添加 {credits} 积分",
|
|
"CONFIRM": {
|
|
"TITLE": "确认购买",
|
|
"DESCRIPTION": "您即将购买 {credits} 积分，金额为 {amount}。",
|
|
"INSTANT_DEDUCTION_NOTE": "确认后将立即从您保存的银行卡中扣款。",
|
|
"GO_BACK": "返回",
|
|
"CONFIRM_PURCHASE": "确认购买"
|
|
}
|
|
}
|
|
},
|
|
"CONVERSATION_WORKFLOW": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "会话工作流",
|
|
"DESCRIPTION": "配置会话解决的规则和必填字段。"
|
|
}
|
|
},
|
|
"REQUIRED_ATTRIBUTES": {
|
|
"TITLE": "解决时必填属性",
|
|
"DESCRIPTION": "解决会话时，如果客服尚未填写这些属性，系统将提示他们填写。",
|
|
"NO_ATTRIBUTES": "暂未添加属性",
|
|
"ADD": {
|
|
"TITLE": "添加属性",
|
|
"SEARCH_PLACEHOLDER": "搜索属性"
|
|
},
|
|
"SAVE": {
|
|
"SUCCESS": "必填属性已更新",
|
|
"ERROR": "无法更新必填属性，请重试"
|
|
},
|
|
"MODAL": {
|
|
"TITLE": "解决会话",
|
|
"DESCRIPTION": "请在解决此会话前填写以下自定义属性",
|
|
"ACTIONS": {
|
|
"RESOLVE": "解决会话",
|
|
"CANCEL": "取消"
|
|
},
|
|
"PLACEHOLDERS": {
|
|
"TEXT": "写备注...",
|
|
"NUMBER": "输入数字",
|
|
"LINK": "添加链接",
|
|
"DATE": "选择日期",
|
|
"LIST": "选择选项"
|
|
},
|
|
"CHECKBOX": {
|
|
"YES": "是",
|
|
"NO": "否"
|
|
}
|
|
},
|
|
"PAYWALL": {
|
|
"TITLE": "升级以使用必填属性",
|
|
"AVAILABLE_ON": "会话必填属性功能适用于商业版和企业版。",
|
|
"UPGRADE_PROMPT": "升级您的套餐，以在会话解决前提示客服填写必填属性。",
|
|
"UPGRADE_NOW": "立即升级",
|
|
"CANCEL_ANYTIME": "您可以随时更改或取消您的套餐"
|
|
},
|
|
"ENTERPRISE_PAYWALL": {
|
|
"AVAILABLE_ON": "会话必填属性功能适用于付费套餐。",
|
|
"UPGRADE_PROMPT": "升级到付费套餐，以在会话解决前强制填写必填属性。",
|
|
"ASK_ADMIN": "请联系您的管理员进行升级。"
|
|
}
|
|
}
|
|
},
|
|
"CREATE_ACCOUNT": {
|
|
"NO_ACCOUNT_WARNING": "哦，糟糕！我们找不到任何账户。请创建一个新账户以继续。",
|
|
"NEW_ACCOUNT": "新账户",
|
|
"SELECTOR_SUBTITLE": "创建一个新账户",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "账户创建成功",
|
|
"EXIST_MESSAGE": "账户已存在",
|
|
"ERROR_MESSAGE": "无法连接服务器，请稍后再试"
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "公司名称",
|
|
"PLACEHOLDER": "Wayne 企业"
|
|
},
|
|
"SUBMIT": "提交",
|
|
"CANCEL": "取消"
|
|
}
|
|
},
|
|
"KEYBOARD_SHORTCUTS": {
|
|
"TOGGLE_MODAL": "查看所有快捷键",
|
|
"TITLE": {
|
|
"OPEN_CONVERSATION": "打开对话",
|
|
"RESOLVE_AND_NEXT": "解决并移动到下一个",
|
|
"NAVIGATE_DROPDOWN": "导航下拉项",
|
|
"RESOLVE_CONVERSATION": "解决对话",
|
|
"GO_TO_CONVERSATION_DASHBOARD": "前往对话仪表板",
|
|
"ADD_ATTACHMENT": "添加附件",
|
|
"GO_TO_CONTACTS_DASHBOARD": "前往联系人仪表板",
|
|
"TOGGLE_SIDEBAR": "切换侧边栏",
|
|
"GO_TO_REPORTS_SIDEBAR": "前往报告侧边栏",
|
|
"MOVE_TO_NEXT_TAB": "移动到对话列表中的下一个标签",
|
|
"GO_TO_SETTINGS": "前往设置",
|
|
"SWITCH_TO_PRIVATE_NOTE": "切换到私人笔记",
|
|
"SWITCH_TO_REPLY": "切换到回复",
|
|
"TOGGLE_SNOOZE_DROPDOWN": "切换暂停下拉菜单"
|
|
}
|
|
},
|
|
"ASSIGNMENT_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "客服分配",
|
|
"DESCRIPTION": "定义策略以有效管理工作量，并根据收件箱和客服的需求路由会话。了解更多"
|
|
},
|
|
"ASSIGNMENT_POLICY": {
|
|
"TITLE": "分配策略",
|
|
"DESCRIPTION": "管理会话在收件箱中的分配方式。",
|
|
"FEATURES": [
|
|
"按会话均匀分配或按可用容量分配",
|
|
"添加公平分配规则，避免任何客服过载",
|
|
"为策略添加收件箱 - 每个收件箱一个策略"
|
|
]
|
|
},
|
|
"AGENT_CAPACITY_POLICY": {
|
|
"TITLE": "客服容量策略",
|
|
"DESCRIPTION": "管理客服的工作量。",
|
|
"FEATURES": [
|
|
"定义每个收件箱的最大会话数",
|
|
"根据标签和时间创建例外",
|
|
"为策略添加客服 - 每个客服一个策略"
|
|
]
|
|
}
|
|
},
|
|
"AGENT_ASSIGNMENT_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "分配策略",
|
|
"CREATE_POLICY": "新建策略"
|
|
},
|
|
"CARD": {
|
|
"ORDER": "顺序",
|
|
"PRIORITY": "优先级",
|
|
"ACTIVE": "已启用",
|
|
"INACTIVE": "已停用",
|
|
"POPOVER": "已添加的收件箱",
|
|
"EDIT": "编辑"
|
|
},
|
|
"NO_RECORDS_FOUND": "未找到分配策略"
|
|
},
|
|
"CREATE": {
|
|
"HEADER": {
|
|
"TITLE": "创建分配策略"
|
|
},
|
|
"CREATE_BUTTON": "创建策略",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "分配策略创建成功",
|
|
"ERROR_MESSAGE": "创建分配策略失败",
|
|
"INBOX_LINKED": "收件箱已关联到策略"
|
|
}
|
|
},
|
|
"EDIT": {
|
|
"HEADER": {
|
|
"TITLE": "编辑分配策略"
|
|
},
|
|
"EDIT_BUTTON": "更新策略",
|
|
"CONFIRM_ADD_INBOX_DIALOG": {
|
|
"TITLE": "添加收件箱",
|
|
"DESCRIPTION": "{inboxName} 收件箱已关联到其他策略。确定要将其关联到此策略吗？它将从其他策略中取消关联。",
|
|
"CONFIRM_BUTTON_LABEL": "继续",
|
|
"CANCEL_BUTTON_LABEL": "取消"
|
|
},
|
|
"INBOX_LINK_PROMPT": {
|
|
"TITLE": "关联收件箱到策略",
|
|
"DESCRIPTION": "是否要将此收件箱关联到分配策略？",
|
|
"LINK_BUTTON": "关联收件箱",
|
|
"CANCEL_BUTTON": "跳过"
|
|
},
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "分配策略更新成功",
|
|
"ERROR_MESSAGE": "更新分配策略失败"
|
|
},
|
|
"INBOX_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "收件箱已成功添加到策略",
|
|
"ERROR_MESSAGE": "添加收件箱到策略失败"
|
|
},
|
|
"REMOVE": {
|
|
"SUCCESS_MESSAGE": "收件箱已从策略中移除",
|
|
"ERROR_MESSAGE": "从策略中移除收件箱失败"
|
|
}
|
|
}
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "策略名称：",
|
|
"PLACEHOLDER": "输入策略名称"
|
|
},
|
|
"DESCRIPTION": {
|
|
"LABEL": "描述：",
|
|
"PLACEHOLDER": "输入描述"
|
|
},
|
|
"STATUS": {
|
|
"LABEL": "状态：",
|
|
"PLACEHOLDER": "选择状态",
|
|
"ACTIVE": "策略已启用",
|
|
"INACTIVE": "策略已停用"
|
|
},
|
|
"ASSIGNMENT_ORDER": {
|
|
"LABEL": "分配顺序",
|
|
"ROUND_ROBIN": {
|
|
"LABEL": "轮询分配",
|
|
"DESCRIPTION": "在客服之间均匀分配会话。"
|
|
},
|
|
"BALANCED": {
|
|
"LABEL": "均衡分配",
|
|
"DESCRIPTION": "根据可用容量分配会话。",
|
|
"PREMIUM_MESSAGE": "升级以使用均衡分配和客服容量管理。",
|
|
"PREMIUM_BADGE": "高级"
|
|
}
|
|
},
|
|
"ASSIGNMENT_PRIORITY": {
|
|
"LABEL": "分配优先级",
|
|
"EARLIEST_CREATED": {
|
|
"LABEL": "最早创建",
|
|
"DESCRIPTION": "最先创建的会话优先分配。"
|
|
},
|
|
"LONGEST_WAITING": {
|
|
"LABEL": "等待最久",
|
|
"DESCRIPTION": "等待时间最长的会话优先分配。"
|
|
}
|
|
},
|
|
"FAIR_DISTRIBUTION": {
|
|
"LABEL": "公平分配策略",
|
|
"DESCRIPTION": "设置在时间窗口内每个客服可分配的最大会话数，避免任何客服过载。此必填字段默认为每小时 100 个会话。",
|
|
"INPUT_MAX": "最大分配数",
|
|
"DURATION": "每个客服在每"
|
|
},
|
|
"INBOXES": {
|
|
"LABEL": "已添加的收件箱",
|
|
"DESCRIPTION": "添加此策略适用的收件箱。",
|
|
"ADD_BUTTON": "添加收件箱",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "搜索并选择要添加的收件箱",
|
|
"ADD_BUTTON": "添加"
|
|
},
|
|
"EMPTY_STATE": "此策略暂无收件箱，添加一个收件箱以开始",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "收件箱已成功添加到策略",
|
|
"ERROR_MESSAGE": "添加收件箱到策略失败"
|
|
}
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"SUCCESS_MESSAGE": "分配策略删除成功",
|
|
"ERROR_MESSAGE": "删除分配策略失败"
|
|
}
|
|
},
|
|
"AGENT_CAPACITY_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "客服容量",
|
|
"CREATE_POLICY": "新建策略"
|
|
},
|
|
"CARD": {
|
|
"POPOVER": "已添加的客服",
|
|
"EDIT": "编辑"
|
|
},
|
|
"NO_RECORDS_FOUND": "未找到客服容量策略"
|
|
},
|
|
"CREATE": {
|
|
"HEADER": {
|
|
"TITLE": "创建客服容量策略"
|
|
},
|
|
"CREATE_BUTTON": "创建策略",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "客服容量策略创建成功",
|
|
"ERROR_MESSAGE": "创建客服容量策略失败"
|
|
}
|
|
},
|
|
"EDIT": {
|
|
"HEADER": {
|
|
"TITLE": "编辑客服容量策略"
|
|
},
|
|
"EDIT_BUTTON": "更新策略",
|
|
"CONFIRM_ADD_AGENT_DIALOG": {
|
|
"TITLE": "添加客服",
|
|
"DESCRIPTION": "{agentName} 已关联到其他策略。确定要将其关联到此策略吗？它将从其他策略中取消关联。",
|
|
"CONFIRM_BUTTON_LABEL": "继续",
|
|
"CANCEL_BUTTON_LABEL": "取消"
|
|
},
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "客服容量策略更新成功",
|
|
"ERROR_MESSAGE": "更新客服容量策略失败"
|
|
},
|
|
"AGENT_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "客服已成功添加到策略",
|
|
"ERROR_MESSAGE": "添加客服到策略失败"
|
|
},
|
|
"REMOVE": {
|
|
"SUCCESS_MESSAGE": "客服已从策略中移除",
|
|
"ERROR_MESSAGE": "从策略中移除客服失败"
|
|
}
|
|
},
|
|
"INBOX_LIMIT_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "收件箱限制添加成功",
|
|
"ERROR_MESSAGE": "添加收件箱限制失败"
|
|
},
|
|
"UPDATE": {
|
|
"SUCCESS_MESSAGE": "收件箱限制更新成功",
|
|
"ERROR_MESSAGE": "更新收件箱限制失败"
|
|
},
|
|
"DELETE": {
|
|
"SUCCESS_MESSAGE": "收件箱限制删除成功",
|
|
"ERROR_MESSAGE": "删除收件箱限制失败"
|
|
}
|
|
}
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "策略名称：",
|
|
"PLACEHOLDER": "输入策略名称"
|
|
},
|
|
"DESCRIPTION": {
|
|
"LABEL": "描述：",
|
|
"PLACEHOLDER": "输入描述"
|
|
},
|
|
"INBOX_CAPACITY_LIMIT": {
|
|
"LABEL": "收件箱容量限制",
|
|
"ADD_BUTTON": "添加收件箱",
|
|
"FIELD": {
|
|
"SELECT_INBOX": "选择收件箱",
|
|
"MAX_CONVERSATIONS": "最大会话数",
|
|
"SET_LIMIT": "设置限制"
|
|
},
|
|
"EMPTY_STATE": "未设置收件箱限制"
|
|
},
|
|
"EXCLUSION_RULES": {
|
|
"LABEL": "排除规则",
|
|
"DESCRIPTION": "满足以下条件的会话不计入客服容量",
|
|
"TAGS": {
|
|
"LABEL": "排除带有特定标签的会话",
|
|
"ADD_TAG": "添加标签",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "搜索并选择要添加的标签"
|
|
},
|
|
"EMPTY_STATE": "此策略暂无标签。"
|
|
},
|
|
"DURATION": {
|
|
"LABEL": "排除超过指定时长的会话",
|
|
"PLACEHOLDER": "设置时间"
|
|
}
|
|
},
|
|
"USERS": {
|
|
"LABEL": "已分配的客服",
|
|
"DESCRIPTION": "添加此策略适用的客服。",
|
|
"ADD_BUTTON": "添加客服",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "搜索并选择要添加的客服",
|
|
"ADD_BUTTON": "添加"
|
|
},
|
|
"EMPTY_STATE": "未添加客服",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "客服已成功添加到策略",
|
|
"ERROR_MESSAGE": "添加客服到策略失败"
|
|
}
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"SUCCESS_MESSAGE": "客服容量策略删除成功",
|
|
"ERROR_MESSAGE": "删除客服容量策略失败"
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"TITLE": "删除策略",
|
|
"DESCRIPTION": "确定要删除此策略吗？此操作无法撤销。",
|
|
"CONFIRM_BUTTON_LABEL": "删除",
|
|
"CANCEL_BUTTON_LABEL": "取消"
|
|
}
|
|
}
|
|
}
|