Files
gochat/frontend/app/javascript/dashboard/i18n/locale/zh_CN/sla.json
T
Rogee 6001231cac i18n: 批量翻译公司菜单及全局未翻译英文文案
覆盖 37 个 zh_CN locale JSON 文件,主要模块:
- companies: 公司 CRUD、详情页、联系人关联、属性、头像、删除等 50+ 条
- settings: 个人设置(消息签名/安全/MFA/SLA通知)、账单积分购买、
  APP_GLOBAL/CREATE_ACCOUNT/SIDEBAR 等全局文案
- agentBots/agentMgmt/attributesMgmt: 搜索、机器人配置、属性类型
- automation: 创建/搜索/事件/动作/消息类型
- bulkActions: 批量分配/解决确认文案
- campaign: WhatsApp 营销活动全流程
- contact: 联系人批量操作、备注、新建会话搜索
- report: CSAT/团队/收件箱报告描述、审核备注、评分分布
- signup/resetPassword/login: 注册流程、密码重置、邮箱验证
- snooze: 自然语言时间解析器(分钟/小时/天/月/序数等)
- whatsappTemplates: 模板选择器、参数解析、OTP/优惠券
- yearInReview: 年度回顾全部文案
- onboarding/macros/labelsMgmt/cannedMgmt/teamsSettings 等

保留未翻译:品牌名(Captain/Copilot/WhatsApp 等)、
技术术语(API/URL/SLA/CSAT/SDK 等)、SAML SSO(已移除方向)
2026-07-30 11:23:08 +08:00

118 lines
3.8 KiB
JSON

{
"SLA": {
"HEADER": "服务协议",
"ADD_ACTION": "添加服务协议",
"ADD_ACTION_LONG": "创建一个新的服务协议",
"DESCRIPTION": "服务级别协议(SLA)是定义团队与客户之间明确期望的合同。它们为响应和解决时间设定了标准,创建了一个责任框架,并确保了一致的高质量体验。",
"LEARN_MORE": "了解更多关于SLA的信息",
"COUNT": "{n} SLA | {n} SLAs",
"LOADING": "正在获取SLA",
"SEARCH_PLACEHOLDER": "搜索 SLA……",
"SEARCH": {
"NO_RESULTS": "未找到匹配的 SLA"
},
"PAYWALL": {
"TITLE": "升级以创建SLA",
"AVAILABLE_ON": "SLA功能仅在商业和企业计划中可用。",
"UPGRADE_PROMPT": "升级您的计划以获取高级功能,如团队管理、自动化、自定义属性等。",
"UPGRADE_NOW": "立即升级",
"CANCEL_ANYTIME": "您可以随时更改或取消您的计划"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "SLA功能仅在付费计划中可用。",
"UPGRADE_PROMPT": "升级到付费计划以访问高级功能,如审计日志、代理容量等。",
"ASK_ADMIN": "请联系您的管理员进行升级。"
},
"LIST": {
"404": "此账户中没有可用的SLA。",
"TABLE_HEADER": {
"SLA": "SLA",
"BUSINESS_HOURS": "工作时间"
},
"EMPTY": {
"TITLE_1": "企业 P1",
"DESC_1": "由企业客户提出的需要立即关注的问题。",
"TITLE_2": "企业P1",
"DESC_2": "由企业客户提出的需要快速确认的问题。"
},
"BUSINESS_HOURS_ON": "已开启",
"BUSINESS_HOURS_OFF": "已关闭",
"RESPONSE_TYPES": {
"FRT": "首次响应时间阈值",
"NRT": "下次响应时间阈值",
"RT": "解决时间阈值",
"SHORT_HAND": {
"FRT": "FRT",
"NRT": "NRT",
"RT": "RT"
}
}
},
"FORM": {
"NAME": {
"LABEL": "服务协议标题",
"PLACEHOLDER": "请在这里输入协议标题",
"REQUIRED_ERROR": "请填写服务协议标题",
"MINIMUM_LENGTH_ERROR": "最少2个字符",
"VALID_ERROR": "仅允许使用字母、数字、连字符和下划线"
},
"DESCRIPTION": {
"LABEL": "描述信息",
"PLACEHOLDER": "为高级客户提供的SLA"
},
"FIRST_RESPONSE_TIME": {
"LABEL": "首次响应时间",
"PLACEHOLDER": "5"
},
"NEXT_RESPONSE_TIME": {
"LABEL": "下次响应时间",
"PLACEHOLDER": "5"
},
"RESOLUTION_TIME": {
"LABEL": "解决时间",
"PLACEHOLDER": "60"
},
"BUSINESS_HOURS": {
"LABEL": "工作时间",
"PLACEHOLDER": "仅在工作时间内"
},
"THRESHOLD_TIME": {
"INVALID_FORMAT_ERROR": "阈值应为数字且大于零"
},
"EDIT": "编辑",
"CREATE": "创建",
"DELETE": "删除",
"CANCEL": "取消"
},
"ADD": {
"TITLE": "添加SLA",
"DESC": "友好承诺,提供优质服务!",
"API": {
"SUCCESS_MESSAGE": "SLA添加成功",
"ERROR_MESSAGE": "出现错误,请重试"
}
},
"DELETE": {
"TITLE": "删除SLA",
"API": {
"SUCCESS_MESSAGE": "SLA删除成功",
"ERROR_MESSAGE": "出现错误,请重试"
},
"CONFIRM": {
"TITLE": "确认删除",
"MESSAGE": "您确定要删除 ",
"YES": "是的,删除 ",
"NO": "不,保留 "
}
},
"EVENTS": {
"TITLE": "SLA未达标",
"FRT": "首次响应时间",
"NRT": "下次响应时间",
"RT": "解决时间",
"SHOW_MORE": "还有{count}个",
"HIDE": "隐藏{count}行"
}
}
}